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In order to establish and then maintain a successful presence on the Web, designing a creative site is only half the battle. What good is an intricate Web infrastructure if you're unable to measure its effectiveness? That's why every business is desperate for feedback on their site's visitors: Who are they? Why do they visit? What information or service is most valuable to them?Unfortunately, most common Web analytics software applications are long on functionality and short on documentation. Without clear guidance on how these applications should be integrated into the greater Web strategy, these often expensive investments go underused and underappreciated.Enter Web Site Measurement Hacks, a guidebook that helps you understand your Web site visitors and how they contribute to your business's success. It helps organizations and individual operators alike make the most of their Web investment by providing tools, techniques, and strategies for measuring--and then improving--their site's usability, performance, and design. Among the many topics covered, you'll learn:definitions of commonly used terms, such as "e;key performance indicators"e; (KPIs)how to drive potential customers to actionhow to gather crucial marketing and customer datawhich features are useful and which are superfluousadvanced techniques that senior Web site analysts use on a daily basisBy examining how real-world companies use analytics to their success, Web Site Measurement Hacks demonstrates how you, too, can accurately measure your Web site's overall effectiveness. Just as importantly, it bridges the gulf between the technical teams charged with maintaining your Web's infrastructure and the business teams charged with making management decisions.It's the technology companion that every site administrator needs.

Some corporations are beginning to rethink how they provide security, so that interactions with customers, employees, partners, and suppliers will be richer and more flexible. This book explains how to go about it. It details an important concept known as "identity management architecture" (IMA): a method to provide ample protection.

Cisco routers are everywhere that networks are. They come in all sizes, from inexpensive units for homes and small offices to equipment costing well over $100,000 and capable of routing at gigabit speeds. A fixture in today's networks, Cisco claims roughly 70% of the router market, producing high-end switches, hubs, and other network hardware. One unifying thread runs through the product line: virtually all of Cisco's products run the Internetwork Operating System, or IOS.If you work with Cisco routers, it's likely that you deal with Cisco's IOS software--an extremely powerful and complex operating system, with an equally complex configuration language. With a cryptic command-line interface and thousands of commands--some of which mean different things in different situations--it doesn't have a reputation for being user-friendly.Fortunately, there's help. This second edition of Cisco IOS in a Nutshell consolidates the most important commands and features of IOS into a single, well-organized volume that you'll find refreshingly user-friendly.This handy, two-part reference covers IOS configuration for the TCP/IP protocol family. The first section includes chapters on the user interface, configuring lines and interfaces, access lists, routing protocols, and dial-on-demand routing and security. A brief, example-filled tutorial shows you how to accomplish common tasks.The second part is a classic O'Reilly quick reference to all the commands for working with TCP/IP and the lower-level protocols on which it relies. Brief descriptions and lists of options help you zero in on the commands you for the task at hand. Updated to cover Cisco IOS Software Major Release 12.3, this second edition includes lots of examples of the most common configuration steps for the routers themselves. It's a timely guide that any network administrator will come to rely on.

Based on real-world experience, this handy solutions manual addresses the common VoIP migration challenges. Find out how to build your own VoIP system, install it, and begin making calls. It is helpful for IT managers, network engineers, and system administrators.

Gathers various concepts, design, architecture, and standard specifications of Business Process Management (BPM), and offers examples that illustrate BPM's approach to process notation, execution, administration and monitoring. This book demonstrates standard ways to code processes that are centerpieces of a service-oriented architecture (SOA).

Human factors and usability issues have traditionally played a limited role in security research and secure systems development. Security experts have largely ignored usability issues--both because they often failed to recognize the importance of human factors and because they lacked the expertise to address them.But there is a growing recognition that today's security problems can be solved only by addressing issues of usability and human factors. Increasingly, well-publicized security breaches are attributed to human errors that might have been prevented through more usable software. Indeed, the world's future cyber-security depends upon the deployment of security technology that can be broadly used by untrained computer users.Still, many people believe there is an inherent tradeoff between computer security and usability. It's true that a computer without passwords is usable, but not very secure. A computer that makes you authenticate every five minutes with a password and a fresh drop of blood might be very secure, but nobody would use it. Clearly, people need computers, and if they can't use one that's secure, they'll use one that isn't. Unfortunately, unsecured systems aren't usable for long, either. They get hacked, compromised, and otherwise rendered useless.There is increasing agreement that we need to design secure systems that people can actually use, but less agreement about how to reach this goal. Security & Usability is the first book-length work describing the current state of the art in this emerging field. Edited by security experts Dr. Lorrie Faith Cranor and Dr. Simson Garfinkel, and authored by cutting-edge security and human-computerinteraction (HCI) researchers world-wide, this volume is expected to become both a classic reference and an inspiration for future research.Security & Usability groups 34 essays into six parts:Realigning Usability and Security---with careful attention to user-centered design principles, security and usability can be synergistic.Authentication Mechanisms-- techniques for identifying and authenticating computer users.Secure Systems--how system software can deliver or destroy a secure user experience.Privacy and Anonymity Systems--methods for allowing people to control the release of personal information.Commercializing Usability: The Vendor Perspective--specific experiences of security and software vendors (e.g.,IBM, Microsoft, Lotus, Firefox, and Zone Labs) in addressing usability.The Classics--groundbreaking papers that sparked the field of security and usability.This book is expected to start an avalanche of discussion, new ideas, and further advances in this important field.

In a typical organization, there's always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software. You need to know who wants what and keep track of what is left to do.This is where a ticketing system comes in. A ticketing system allows you to check the status of various tasks: when they were requested, who requested them and why, when they were completed, and more. RT is a high-level, open source ticketing system efficiently enabling a group of people to manage tasks, issues, and requests submitted by a community of users.RT Essentials, co-written by one of the RT's original core developers, Jesse Vincent, starts off with a quick background lesson about ticketing systems and then shows you how to install and configure RT. This comprehensive guide explains how to perform day-to-day tasks to turn your RT server into a highly useful tracking tool. One way it does this is by examining how a company could use RT to manage its internal processes. Advanced chapters focus on developing add-on tools and utilities using Perl and Mason. There's also chapter filled with suggested uses for RT inside your organization.No matter what kind of data your organization tracks--from sales inquiries to security incidents or anything in between--RT Essentials helps you use RT to provide order when you need it most.

Baseball Hacks isn't your typical baseball book--it's a book about how to watch, research, and understand baseball. It's an instruction manual for the free baseball databases. It's a cookbook for baseball research. Every part of this book is designed to teach baseball fans how to do something. In short, it's a how-to book--one that will increase your enjoyment and knowledge of the game.So much of the way baseball is played today hinges upon interpreting statistical data. Players are acquired based on their performance in statistical categories that ownership deems most important. Managers make in-game decisions based not on instincts, but on probability - how a particular batter might fare against left-handedpitching, for instance. The goal of this unique book is to show fans all the baseball-related stuff that they can do for free (or close to free). Just as open source projects have made great software freely available, collaborative projects such as Retrosheet and Baseball DataBank have made great data freely available. You can use these data sources to research your favorite players, win your fantasy league, or appreciate the game of baseball even more than you do now.Baseball Hacks shows how easy it is to get data, process it, and use it to truly understand baseball. The book lists a number of sources for current and historical baseball data, and explains how to load it into a database for analysis. It then introduces several powerful statistical tools for understanding data and forecasting results.For the uninitiated baseball fan, author Joseph Adler walks readers through the core statistical categories for hitters (batting average, on-base percentage, etc.), pitchers (earned run average, strikeout-to-walk ratio, etc.), and fielders (putouts, errors, etc.). He then extrapolates upon these numbers to examine more advanced data groups like career averages, team stats, season-by-season comparisons, and more. Whether you're a mathematician, scientist, or season-ticket holder to your favorite team, Baseball Hacks is sure to have something for you.Advance praise for Baseball Hacks:"e;Baseball Hacks is the best book ever written for understanding and practicing baseball analytics. A must-read for baseball professionals and enthusiasts alike."e;-- Ari Kaplan, database consultant to the Montreal Expos, San Diego Padres, and Baltimore Orioles"e;The game was born in the 19th century, but the passion for its analysis continues to grow into the 21st. In Baseball Hacks, Joe Adler not only demonstrates thatthe latest data-mining technologies have useful application to the study of baseball statistics, he also teaches the reader how to do the analysis himself, arming the dedicated baseball fan with tools to take his understanding of the game to a higher level."e;-- Mark E. Johnson, Ph.D., Founder, SportMetrika, Inc. and Baseball Analyst for the 2004 St. Louis Cardinals

A smart collection of insider tips and tricks, Windows XP Hacks, Second Edition covers the XP operating system from start to finish. Among the multitude of topics addressed, this must-have resource includes extensive coverage of hot-button issues such as:securityweb browsingcontrolling the control panelremoving uninstallable XP componentspop-up adsYou'll also find timesaving hacks for file distribution; digital media, such as iTunes; and high-visibility web software, services, and exploits that have emerged since the book's last edition. Each hack in the book can be read easily in just a few minutes, saving countless hours of searching for the right answer.Now completely revised and updated to cover Service Pack 2 (SP2), the second edition of this bestseller carefully breaks down the new features that come with SP2, including IE pop-up blocker, Windows Firewall, and the new wireless client.Written by Preston Gralla, the compact and affordable Windows XP Hacks, Second Edition provides direct, hands-on solutions that can be applied to the challenges facing XP beginners, as well as the more experienced power user. Each year, Windows XP is pre-installed on 90 million PCs worldwide, making it the world's most popular operating system.

This hands-on guide is designed for developers who want to go far beyond the obvious features of Visual Studio, a feature-rich Integrated Development Environment (IDE). It takes the reader on a detailed tour through code editor hacks, all manners of customization, even external tools such as PowerToys. Full of valuable tips, tools, and tricks.

Beneath its deceptively simple search form, Google is a powerful and flexible search engine that indexes billions of Web pages. This guide to Google provides the information you need to make your searches faster and more effective, right from the start.

This resource takes an in-depth look at everything you need to know to join a network. Topics covered include all of the essential networking software that comes with the Linux operating system, plus information on a host of cutting-edge services including wireless hubs, spam filtering, and more.

'Flash Communication Server MX (FCS)' provides web developers with the means to add rich, interactive audio and video features to their sites. 'Programming Flash Communication Server' explains how FCS can facilitate video on demand, live webcasts, video chat and messaging, real-time collaboration, and much more.

This volume introduces the Microsoft C# programming language, including the Microsoft .NET Common Language Runtime (CLR) and .NET Framework Class Libraries (FCL) that support it. This book's key concepts serve as a roadmap to the online documentation included with the Microsoft .NET Framework SDK.

Designed for all PHP Programmers, from newcomers to experts, this guide offers both practical and fun PHP programming techniques. It teaches how to develop more robust PHP applications by improving your database design, automating application testing, and employing design patterns in your PHP scripts and classes.

As long as there's been a Web, people have been trying to make it faster. The maturation of the Web has meant more users, more data, more features, and consequently longer waits on the Web. Improved performance has become a critical factor in determining the usability of the Web in general and of individual sites in particular.Web Performance Tuning, 2nd Edition is about getting the best possible performance from the Web. This book isn't just about tuning web server software; it's also about streamlining web content, getting optimal performance from a browser, tuning both client and server hardware, and maximizing the capacity of the network itself.Web Performance Tuning hits the ground running, giving concrete advice for quick results -- the "e;blunt instruments"e; for improving crippled performance right away. The book then shifts gears to give a conceptual background of the principles of computing performance. The latter half of the book examines each element of a web transaction -- from client to network to server -- to find the weak links in the chain and show how to strengthen them.In this second edition, the book has been significantly expanded to include:New chapters on Web site architecture, security, reliability, and their impact on performanceDetailed discussion of scalability of Java on multi-processor serversPerl scripts for writing web performance spiders that handle logins, cookies, SSL, and moreDetailed instructions on how to use Perl DBI and the open source program gnuplot to generate performance graphs on the flyCoverage of rstat, a Unix-based open source utility for gathering performance statistics remotelyIn addition, the book includes many more examples and graphs of real-world performance problems and their solutions, and has been updated for Java 2.This book is for anyone who has waited too long for a web page to display, or watched the servers they manage slow to a crawl. It's about making the Web more usable for everyone.

This text describes all of SQL*Loader's functions, including how to construct the necessary control files, load different types of data, and get the best performance. It covers the newest SQL*Loader features for 2001.

The Oracle Utilities Pocket Reference is a handy, quick-reference guide to the multitude of Oracle utilities that database administrators (DBAs) use every hour of every day.As the undisputed leader among database products, Oracle is grasped conceptually by most DBAs. However, they understandably may not recall the specific utility to use for a given task, and, more commonly, won't in many cases remember the syntax to use. And that's exactly what the Oracle Utilities Pocket Reference supplies--the syntax and options for whatever utility a DBA needs to perform a given task.Some of the utilities documented in this guide include:SQL*Loader, for loading dataexpdp and exp for exporting data to another databaseoradebug for use in troubleshootingloadjava and dropjava for loading and unloading Java programsPacked with information in an easy-to-read format, this valuable resource is ideal for any experienced DBA. Even database programmers who deal with Oracle will truly appreciate having the Oracle Utilities Pocket Reference close at hand.Authored by Sanjay Mishra, a foremost authority on Oracle systems, this convenient and compact guide is focused and to-the-point, eliminating any potential guesswork or difficult memorization. The Oracle Utilities Pocket Reference is part of the strong-selling collection of O'Reilly "e;pocket reference"e; books.

This portable, quick-reference guide is a must-have for developers and DBAs looking to maximize use of SQL*Plus. The new third edition of the' Oracle SQL*Plus Pocket Reference' updates the SQL*Plus syntax and format options for Oracle Database 10g, Oracle's latest database release.

Puts theory into practice with ready-made answers to common Flash development questions. This practical toolkit is the useful resource for Flash developers, as well as designers who are ready to start doing development work. It offers 280 recipes that include an explanation of how and why the solution works.

Globe-trotting travelers have long resorted to handy, pocket-size dictionaries as an aid to communicating across the language barrier. Dan Pilone's UML 2.0 Pocket Reference is just such an aid for on-the-go developers who need to converse in the Unified Modeling Language (UML). Use this book to decipher the many UML diagrams you'll encounter on the path to delivering a modern software system.Updated to cover the very latest in UML, you'll find coverage of the following UML 2.0 diagram types:Class diagramsComponent diagrams*Sequence diagrams*Communication diagrams*Timing diagrams*Interaction Overview diagrams*Package diagrams*Deployment diagrams*Use case diagramsComposite structure diagrams*Activity diagrams*Statechart diagrams** New or expanded coverage in this editionAlso new in this edition is coverage of UML's Object Constraint Language (OCL). Using OCL, you can specify more narrowly the functionality described in a given diagram by recording limits that are the result of business rules and other factors.The UML 2.0 Pocket Reference travels well to meetings and fits nicely into your laptop bag. It's near impossible to memorize all aspects of UML, and with this book along, you won't have to.

A practical guide that shows you how to make your Java web applications more responsive and dynamic by incorporating new Ajaxian features, including suggestion lists, drag-and-drop, and more. It also presents strategies for communicating between the client and the server, including sending raw data.

Want to calculate the probability that an event will happen? Be able to spot fake data? Prove beyond doubt whether one thing causes another? Or learn to be a better gambler? You can do that and much more with 75 practical and fun hacks packed into Statistics Hacks. These cool tips, tricks, and mind-boggling solutions from the world of statistics, measurement, and research methods will not only amaze and entertain you, but will give you an advantage in several real-world situations-including business.This book is ideal for anyone who likes puzzles, brainteasers, games, gambling, magic tricks, and those who want to apply math and science to everyday circumstances. Several hacks in the first chapter alone-such as the "e;central limit theorem,"e;, which allows you to know everything by knowing just a little-serve as sound approaches for marketing and other business objectives. Using the tools of inferential statistics, you can understand the way probability works, discover relationships, predict events with uncanny accuracy, and even make a little money with a well-placed wager here and there.Statistics Hacks presents useful techniques from statistics, educational and psychological measurement, and experimental research to help you solve a variety of problems in business, games, and life. You'll learn how to:Play smart when you play Texas Hold 'Em, blackjack, roulette, dice games, or even the lotteryDesign your own winnable bar bets to make money and amaze your friendsPredict the outcomes of baseball games, know when to "e;go for two"e; in football, and anticipate the winners of other sporting events with surprising accuracyDemystify amazing coincidences and distinguish the truly random from the only seemingly random--even keep your iPod's "e;random"e; shuffle honestSpot fraudulent data, detect plagiarism, and break codesHow to isolate the effects of observation on the thing observedWhether you're a statistics enthusiast who does calculations in your sleep or a civilian who is entertained by clever solutions to interesting problems, Statistics Hacks has tools to give you an edge over the world's slim odds.

Talks about distributed host information database that's responsible for translating names into addresses, routing mail to its proper destination, and even listing phone numbers with the new ENUM standard. This book covers BIND 9.3.2 as well as BIND 8.4.7.

The Internet, with its profusion of information, has made us hungry for ever more, ever better data. Out of necessity, many of us have become pretty adept with search engine queries, but there are times when even the most powerful search engines aren't enough. If you've ever wanted your data in a different form than it's presented, or wanted to collect data from several sites and see it side-by-side without the constraints of a browser, then Spidering Hacks is for you.Spidering Hacks takes you to the next level in Internet data retrieval--beyond search engines--by showing you how to create spiders and bots to retrieve information from your favorite sites and data sources. You'll no longer feel constrained by the way host sites think you want to see their data presented--you'll learn how to scrape and repurpose raw data so you can view in a way that's meaningful to you.Written for developers, researchers, technical assistants, librarians, and power users, Spidering Hacks provides expert tips on spidering and scraping methodologies. You'll begin with a crash course in spidering concepts, tools (Perl, LWP, out-of-the-box utilities), and ethics (how to know when you've gone too far: what's acceptable and unacceptable). Next, you'll collect media files and data from databases. Then you'll learn how to interpret and understand the data, repurpose it for use in other applications, and even build authorized interfaces to integrate the data into your own content. By the time you finish Spidering Hacks, you'll be able to:Aggregate and associate data from disparate locations, then store and manipulate the data as you likeGain a competitive edge in business by knowing when competitors' products are on sale, and comparing sales ranks and product placement on e-commerce sitesIntegrate third-party data into your own applications or web sitesMake your own site easier to scrape and more usable to othersKeep up-to-date with your favorite comics strips, news stories, stock tips, and more without visiting the site every dayLike the other books in O'Reilly's popular Hacks series, Spidering Hacks brings you 100 industrial-strength tips and tools from the experts to help you master this technology. If you're interested in data retrieval of any type, this book provides a wealth of data for finding a wealth of data.

When it comes to network security, many users and administrators are running scared, and justifiably so. The sophistication of attacks against computer systems increases with each new Internet worm.What's the worst an attacker can do to you? You'd better find out, right? That's what Security Warrior teaches you. Based on the principle that the only way to defend yourself is to understand your attacker in depth, Security Warrior reveals how your systems can be attacked. Covering everything from reverse engineering to SQL attacks, and including topics like social engineering, antiforensics, and common attacks against UNIX and Windows systems, this book teaches you to know your enemy and how to be prepared to do battle.Security Warrior places particular emphasis on reverse engineering. RE is a fundamental skill for the administrator, who must be aware of all kinds of malware that can be installed on his machines -- trojaned binaries, "e;spyware"e; that looks innocuous but that sends private data back to its creator, and more. This is the only book to discuss reverse engineering for Linux or Windows CE. It's also the only book that shows you how SQL injection works, enabling you to inspect your database and web applications for vulnerability.Security Warrior is the most comprehensive and up-to-date book covering the art of computer war: attacks against computer systems and their defenses. It's often scary, and never comforting. If you're on the front lines, defending your site against attackers, you need this book. On your shelf--and in your hands.

Microsoft's Visual Basic Scripting Edition (VBScript), a subset of Visual Basic for Applications, is a powerful language for Internet application development, where it can serve as a scripting language for server-side, client-side, and system scripting. Whether you're developing code for Active Server Pages, client-side scripts for Internet Explorer, code for Outlook forms, or scripts for Windows Script Host, VBScript Pocket Reference will be your constant companion.Don't let the pocket-friendly format fool you. Based on the bestsellingVBScript in a Nutshell, this small book details every VBScript language element--every statement, function, and object--both in VBScript itself, and in the Microsoft Scripting Runtime Library. There's a special emphasis on the following details:The syntax, using standard code conventionsThe arguments accepted by the function or procedure, if any existEntries are arranged alphabetically by topic, so that you can, for instance, easily find details about that string-handling function that you can't quite remember. In addition, appendixes list VBScript operators and VBScript intrinsic constants.Regardless of how much VBScript programming experience you have, theVBScript Pocket Reference is the book you'll pick up time and time again as your standard quick reference guide to the VBScript language. It is indispensable for anyone writing scripts with VBScript.

Completely refreshed and updated for Windows XP Service Pack 2 (SP2), this publication is for the novice or budding power user who wants to master this Microsoft operating system and get down to work.

The author of the best-selling Java in a Nutshell has created an entire book of real-world Java programming examples that you can learn from. If you learn best "e;by example,"e; this is the book for you.This third edition covers Java 1.4 and contains 193 complete, practical examples: over 21,900 lines of densely commented, professionally written Java code, covering 20 distinct client-side and server-side APIs. It includes new chapters on the Java Sound API and the New I/O API. The chapters on XML and servlets have been rewritten to cover the latest versions of the specifications and to demonstrate best practices for Java 1.4. New and updated examples throughout the book demonstrate many other new Java features and APIs.Java Examples in a Nutshell is a companion volume to Java in a Nutshell, Java Foundation Classes in a Nutshell, and Java Enterprise in a Nutshell. It picks up where those quick references leave off, providing a wealth of examples for both novices and experts. This book doesn't hold your hand; it simply delivers well-commented working examples with succinct explanations to help you learn and explore Java and its APIs.Java Examples in a Nutshell contains examples that demonstrate:Core APIs, including I/O, New I/O, threads, networking, security, serialization, and reflectionDesktop APIs, highlighting Swing GUIs, Java 2D graphics, preferences, printing, drag-and-drop, JavaBeans, applets, and soundEnterprise APIs, including JDBC (database access), JAXP (XML parsing and transformation), Servlets 2.4, JSP 2.0 (JavaServer Pages), and RMIThe book begins with introductory examples demonstrating structured and object-oriented programming techniques for new Java programmers. A special index at the end of the book makes it easy to look up examples that use a particular Java class or accomplish a desired task. In between, each chapter includes exercises that challenge readers and suggest further avenues for exploration.

This volume offers the experienced Java developer a way into the Web Services world. It aims to help explain what's going on, what the technologies mean and how they relate, and shows Java developers how to put them to use to solve real problems.