Another extraordinary business fable from the New York Times bestselling author Patrick LencioniWritten in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable.
From Sharon L. Bowman, the author of the best-selling Ten-Minute Trainer , comes the dynamic new book, Training from the BACK of the Room! This innovative resource introduces 65 training strategies that are guaranteed to deliver outstanding training results no matter what the topic, group, or learning environment.
The knowledge, resources, and computing power of billions of people are self-organizing into a massive collective force. This book investigates how small businesses can achieve success by using a dynamic ecosystem of partners to co-create and peer-produce value in a networked economy.
In the updated edition of this critically acclaimed and bestselling book, Microsoft project veteran Scott Berkun offers a collection of essays on field-tested philosophies and strategies for defining, leading, and managing projects. Each essay distills complex concepts and challenges into practical nuggets of useful advice, and the new edition now adds more value for leaders and managers of projects everywhere.Based on his nine years of experience as a program manager for Internet Explorer, and lead program manager for Windows and MSN, Berkun explains to technical and non-technical readers alike what it takes to get through a large software or web development project. Making Things Happen doesn't cite specific methods, but focuses on philosophy and strategy. Unlike other project management books, Berkun offers personal essays in a comfortable style and easy tone that emulate the relationship of a wise project manager who gives good, entertaining and passionate advice to those who ask.Topics in this new edition include:How to make things happenMaking good decisionsSpecifications and requirementsIdeas and what to do with themHow not to annoy peopleLeadership and trustThe truth about making datesWhat to do when things go wrongComplete with a new forward from the author and a discussion guide for forming reading groups/teams, Making Things Happen offers in-depth exercises to help you apply lessons from the book to your job. It is inspiring, funny, honest, and compelling, and definitely the one book that you and your team need to have within arm's reach throughout the life of your project.Coming from the rare perspective of someone who fought difficult battles on Microsoft's biggest projects and taught project design and management for MSTE, Microsoft's internal best practices group, this is valuable advice indeed. It will serve you well with your current work, and on future projects to come.
Leadership Agility is the master competency needed for sustained success in today's complex, fast-paced business environment. Richly illustrated with stories based on original research and decades of work with clients, this groundbreaking book identifies five levels that leaders move through in developing their agility.
This is a book about visionary companies.' Drawing upon a six-year research project at the Stanford University Graduate School of Business, Collins and Porras took eighteen truly exceptional and long-lasting companies and studied each company in direct comparison to one of its top competitors.
As coaches and clients increasingly realise, the demands of business mean that it is now vital to integrate, understand and leverage cultural differences across countries and corporations. This work bridges the gap between coaching and interculturalism.
Shows managers how to banish jargon, articulate their vision, simplify processes, and refocus on core issues - without expensive consultants or money-wasting programs.
A must read for any HR executive. This research-based competency model is particularly compelling because it is informed by the perspective of non-HR executives and stakeholders.
Provides the tools for implementing Lean Six Sigma - what they are, how they work, and which to use. This book presents the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. It provides analyses of nearly 100 tools and methodologies - from DMAIC and Pull Systems to Control Charts and Pareto Charts.
Energize Your Workplace provides practical steps to enhance the quality of workplace relationships-including five pathways for turning negative relationships into positive ones. Jane E. Dutton utilizes powerful examples about relationship-building and relationship-destroying taken from her research.
Cannibals with Forks passionately demonstrates how all businesses can and must help society achieve the three inter--linked goals of economic prosperity, environmental protection and social equity, issues which are already at the top of the corporate agenda.
People Skillsis a communication-skills handbook that can help you eliminate all communication problems.
Offering the reader a comprehensive but easily read and easily digestible text, covering a specific topic in an hour and a half of study, this title is written for anyone involved in the business of logistics, as user, operator or student.
The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors.
Shows managers how to inform themselves in order to make less risky, profitable business decisions. This book shows you how to measure those things in your own business, government agency or other organization that, until now, you may have considered "immeasurable," including customer satisfaction, organizational flexibility, and technology risk.
A guidebook to success from Napoleon Hill, one of the bestselling self-development authors of all time.
A clear and practical review of the 50 most common thinking challenges everyone faces from day to day, accompanied by a full guide to the most accessible and practical solutions.Many people find themselves facing difficult work situations, day after day - often as a result of existing patterns of behaviour, or at the mercy of negative thoughts. But such cycles can be broken, allowing people to approach problems and challenges in a more robust and sustainable way. Smart Thinking will focus on common thinking challenges we all face from time to time, while also offering an array of practical solutions. This 'problem-to-solution' format is different from many books that start with a theory and then try to show how you can use the theory; Smart Thinking explains the problems and highlights the best options to resolve them, while encouraging you to look differently at the circumstances around you and to develop new, and permanent, ways of tackling any challenges.From thinking smarter to get the best out of others, to thinking more creatively about financial problems (even without maths skills), Jo Owen tackles 50 of the most common 'thinking' challenges that can derail any of our best-laid plans and intentions. With the lessons provided by Smart Thinking, you will be able to be more decisive in the face of uncertainty, make better decisions for you and your colleagues, and be more focused and clear-minded when tackling any of the unexpected problems that our busy work lives can throw at us.
¿Qué es lo primero que viene a tu mente al mencionar las palabras: dinero, finanzas, economía, inversión? ¿Te da un sentimiento de empoderamiento o te sientes intimidado y aterrado con la idea de manejar grandes cantidades de dinero? ¿Eres capaz de gestionar tus finanzas personales? ¿Te sientes seguro al tomar decisiones relacionadas al dinero? ¿Te sientes merecedor de abundancia? ¿Has pensado en ser millonario? Aprovecha este primer momento para evaluarte; puede que seas bueno manejando tus finanzas y estés aquí para afinar ciertas habilidades o puede que, como muchos, no tengas claro qué hacer para tener el control de tus cuentas personales o familiares. Sea cual sea el caso, quiero que pongas las preocupaciones a un lado para que puedas interiorizar la información que estás por recibir.En este libro podrás encontrar:Importancia de la inteligencia financieraReprograma tu menteHábitos mas importantes¿Qué tan importante es la disciplina para esto?Como utilizar las historias de InstagramY mucho más…¡Te esperamos en esta aventura del estudio de la inteligencia financiera, y no te olvides de consultar los otros volúmenes de esta serie!
The BEGINNER'S GUIDE TO SELLING ON EBAY: 2024 EDITION is bigger and better than ever!Updated with eBay's newest LISTING FORM!Updated with eBay's newest SHIPPING FORM!Updated with more SOURCING information, more LISTING tips, and more ways to MAKE MORE MONEY reselling items on eBay!Making money online from home is the dream of millions of people.Whether you just want to earn some extra cash or you would like to start your own full-time home-based business, there's no better website to do it on than eBay!Millions of people around the world sell items on eBay, and in BEGINNER'S GUIDE TO SELLING ON EBAY, author Ann Eckhart, an eBay seller herself since 2005, will teach you how to quickly start earning money online. Since 2019, Eckhart has been releasing a new, updated yearly edition of BEGINNER'S GUIDE TO SELLING ON EBAY. The 2024 edition is the 5th edition of her guide, and it is jam-packed with information for new and experienced sellers alike.Every year, Eckhart updates this eBay guide with the latest information, both for beginners and those who are already selling on the site, including: THE BASICS OF EBAY: What Ebay is, why it's the best platform for reselling, and how to set up your selling account EBAY FEES & FEATURES: What Ebay has to offer you along with how much it costs for you to sell there RESELLING EQUIPMENT & SUPPLIES: Everything you need to photograph, list, and ship items WHAT TO SELL & WHERE TO SOURCE: What sells on Ebay and where to find it, including liquidation sources TAKING EBAY PHOTOS: How to take and upload photos that will help sell your items fast and for top dollar CREATING EBAY LISTINGS: A step-by-step walk-through of the entire Ebay listing process EBAY SHIPPING MADE EASY: A step-by-step tutorial on how to set up your shipping settings and how to print shipping labels, including the big USPS changes that have recently gone into effect. PROCESSING ORDERS: The steps to take when an item sells including printing labels and packaging MARKETING & PROMOTION: How to grow your Ebay business through social media and networking MANAGING AN EBAY STORE: How to maximize the benefits of having an Ebay Store TAKING EBAY TO THE NEXT LEVEL: How to go from hobby seller to part-time or even full-time EBAY ACCOUNTING MADE EASY: How to easily manage bookkeeping and taxes CUSTOMER SERVICE: How to handle difficult customers and other issues that may arise Plus a BONUS chapter dedicated to RESELLING CLOTHING, which is the largest category on eBay. The title of this book may be BEGINNER'S GUIDE TO SELLING ON EBAY, but it really is the ULTIMATE guide as it covers everything you need to know to start selling on eBay and then scaling up your business to part-time or even full-time status!
Become a Successful First-Time CEO is a roadmap to help you develop the confidence and master the strategies you need to be an inspirational corporate leader.
If you have experience growing a small business and want to leverage that experience to build a six, seven, or even an eight-figure coaching business, Coach Builder will give you a step-by-step playbook to make it happen.
Learn the essential supply chain management concepts and processes within Dynamics 365 Supply Chain Management to become a skilled functional consultantKey Features:Learn how to set up and manage core supply chain flows such as procure to pay and order to cashCreate robust warehouse and transport management process flows and learn how to optimize themPlan and schedule all your supply chain tasks with planning optimization techniques to maximize resource efficiencyPurchase of the print or Kindle book includes a free PDF eBookBook Description:Meeting delivery commitments has become increasingly challenging due to evolving demands and fluctuating material availability. As a result, establishing robust systems and processes that can adapt to this dynamic environment has become a necessity. With Becoming a Dynamics 365 Supply Chain Management Functional Consultant Associate, you'll understand how to initiate and implement effective supply chain management processes.This book begins with an overview of the processes and modules within Dynamics 365 and then delves into real-life case studies involving procurement, sales, and quality assurance. You'll explore more advanced tools and core processes, such as warehouse and transportation management, which allows you to define storage flows and shipping controls. You'll also learn about the various tools available to define solutions and discover how to work within the Dynamics 365 Supply Chain Management platform. The last set of chapters will take you through the planning techniques and considerations to schedule and control all supply process flows seamlessly.By the end of this book, you'll not only be well-prepared to obtain your certification as a Microsoft Dynamics 365 Supply Chain Management Functional Consultant Associate but also be equipped to solidify your expertise and pursue exciting career opportunities.What You Will Learn:Understand the scope of the Dynamics 365 Supply Chain Management platformFind out how to define an effective strategy to set up and control products and inventoryImplement core supply chain flows such as procure to pay and order to cash successfullyDiscover how to comply with quality assurance controlsDefine and optimize warehouse management flows and transport management shippingPlan and schedule all your replenishments with master planningWho this book is for:This book is for solution consultants working with Dynamics 365 Supply Chain Management or IT professionals looking to gain expertise in supply chain management using Dynamics 365. Business users looking to learn about supply chain concepts will also find lots of useful information in this book. Basic knowledge of supply chain processes is needed to make the most of this book.
'Riveting and explosive. This is the business story of our time.'Christopher Leonard, New York Times Bestselling Author of Kochland and The Lords of Easy Money---From veteran Amazon reporter for The Wall Street Journal, The Everything War is the first untold, devastating exposé of Amazon's endless strategic greed, its pursuit of total domination, by any means necessary, and the growing efforts to stop it.For over twenty years, Amazon was the quintessential American success story, whilst its "customer obsession" approach made it indelibly attractive to consumers across the globe. But the company was not benevolent; it operated in ways that ensured it stayed on top, coming to dominate over a dozen industries beyond retail, growing voraciously by abusing data, exploiting partners, copying competitors, and avoiding taxes-leveraging its power to extract whatever it could, at any cost and without much scrutiny. Until now.With unparalleled access, and having interviewed hundreds of people - from Amazon executives to competitors to small businesses who rely on its marketplace to survive - Dana Mattioli exposes how Amazon was driven by a competitive edge to dominate every industry it entered, bulldozed all who stood in its way, reshaped the retail landscape, transformed how Wall Street evaluates companies, and altered the very nature of the global economy.In 2023, the Federal Trade Commission filed a monopoly lawsuit against Amazon in what may become one of the largest antitrust cases in the 21st century. As Amazon's supremacy is finally challenged, The Everything War is the definitive, inside story of how it grew into one of the most powerful and feared companies in the world - and why this is the most consequential business story of our times.
Winner of Thinkers50 'World's Most Influential Management Thinkers'Shortlisted for the Financial Times Business Book of the Year Award'Absolutely outstanding' Tim Harford, author of The Undercover Economist'A masterclass' Angela Duckworth, author of Grit'Groundbreaking' ForbesWe used to think of failure as a problem, to be avoided at all costs. Now, we're often told that failure is desirable - that we must 'fail fast, fail often'. The trouble is, neither approach distinguishes the good failures from the bad. As a result, we miss the opportunity to fail well. Here, Amy Edmondson - the world's most influential organisational psychologist - reveals how we get failure wrong, and how to get it right. Drawing on four decades of research into the world's most effective organisations, she unveils the three archetypes of failure - basic, complex and intelligent - and explains how to harness the revolutionary potential of the good ones (and eliminate the bad). Along the way, she poses a simple, provocative question: What if it is only by learning to fail that we can hope to truly succeed?'Lays out a clearer path about how to stop avoiding failure and take smarter risks.' Books of the Year, Financial Times
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