It started two decades ago with CompStat in the New York City Police Department, and quickly jumped to police agencies across the US and other nations. This book analyzes the leadership behaviors at the core of PerformanceStat to identify how they work to produce results.
Addresses the enduring significance of innovation in government as practiced by public servants, analyzed by scholars, discussed by media, documented by awards, and experienced by the public. Probing both the process and the content of innovation in the public sector, Sandford Borins identifies major shifts and important continuities.
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