Böcker av Annie McKee

Empathy is credited as a factor in improved relationships and even better product development. But while it's easy to say "e;just put yourself in someone else's shoes,"e; the reality is that understanding the motivations and emotions of others often proves elusive.This book helps you understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic-and when too much empathy is just too much.This volume includes the work of:Daniel GolemanAnnie McKeeAdam WaytzThis collection of articles includes "e;What Is Empathy?"e; by Daniel Goleman; "e;Why Compassion Is a Better Managerial Tactic Than Toughness"e; by Emma Seppala; "e;What Great Listeners Actually Do"e; by Jack Zenger and Joseph Folkman; "e;Empathy Is Key to a Great Meeting"e; by Annie McKee; "e;It's Harder to Empathize with People If You've Been in Their Shoes"e; by Rachel Rutton, Mary-Hunter McDonnell, and Loran Nordgren; "e;Being Powerful Makes You Less Empathetic"e; by Lou Solomon; "e;A Process for Empathetic Product Design"e; by Jon Kolko; "e;How Facebook Uses Empathy to Keep User Data Safe"e; by Melissa Luu-Van; "e;The Limits of Empathy"e; by Adam Waytz; and "e;What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence"e; an interview with Daniel Goleman by Andrea Ovans.How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

What is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing?This book explores answers to these questions with research into how happiness is measured, frameworks for personal behaviors, management techniques that build happiness in the workplace-and warnings that highlight where the happiness hype has been overblown.This volume includes the work of:Daniel GilbertAnnie McKeeGretchen SpreitzerTeresa M. AmabileThis collection of articles includes "e;Happiness Isn't the Absence of Negative Feelings"e; by Jennifer Moss; "e;Being Happy at Work Matters"e; by Annie McKee; "e;The Science Behind the Smile"e; an interview with Daniel Gilbert by Gardiner Morse; "e;The Power of Small Wins"e; by Teresa M. Amabile and Steven J. Kramer; "e;Creating Sustainable Performance"e; by Gretchen Spreitzer and Christine Porath; "e;The Research We've Ignored About Happiness at Work"e; by Andre Spice and Carl Cedarstrom; and "e;The Happiness Backlash"e; by Alison Beard.How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

The blockbuster best seller Primal Leadership introduced us to "e;resonant"e; leaders--individuals who manage their own and others' emotions in ways that drive success. Leaders everywhere recognized the validity of resonant leadership, but struggled with how to achieve and sustain resonance amid the relentless demands of work and life. Now, Richard Boyatzis and Annie McKee provide an indispensable guide to overcoming the vicious cycle of stress, sacrifice, and dissonance that afflicts many leaders. Drawing from extensive multidisciplinary research and real-life stories, Resonant Leadership offers a field-tested framework for creating the resonance that fuels great leadership. Rather than constantly sacrificing themselves to workplace demands, leaders can manage the cycle using specific techniques to combat stress, avoid burnout, and renew themselves physically, mentally, and emotionally. The book reveals that the path to resonance is through mindfulness, hope, and compassion and shows how intentionally employing these qualities creates effective and enduring leadership. Great leaders are resonant leaders. Resonant Leadership offers the inspiration--and tools--to spark and sustain resonance in ourselves and in those we lead.