Böcker av Asthana Anupama

Management involves decision making process. It is a core part of every managerial function. This is because no action can be performed until and unless a firm decision is taken about any particular situation in the organization. People working in organizations have to decide before acting or before preparing a plan for execution. Moreover, their ability to perform is often judged by the quality of decision they make. "Whatever a manager does, he does through decision making" (Peter Drucker, 2004). At the current standpoint, organizations are more focusing upon having employees who have desired set of skills to cope with frequent changes in situations in appropriate ways. The reason behind this assertion is that managers aremajorly involved in decision making activities attributing situations which demand more human capabilities than intelligence quotient (IQ). The most important individual factors that affect employees' reactions in different situations are their personality attributes and emotional capability which management scholars, researchers, academicians and development practitioners have shown to be interested in understanding the importance of these human components at the workplace for more than a tenner.