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Böcker av Beverly (Edify IT Weed-Schertzer

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  • - A Guide to Knowledge Management in the 21st Century
    av Beverly Weed-Schertzer
    766,-

    In finding the logical by way of the illogical in Knowledge Management strategy, this book highlights key challenges and opportunities for businesses looking to improving the efficacy and extent of their knowledge management infrastructure.

  • - A Practical Framework
    av Beverly Weed-Schertzer
    766,-

    IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to build a layered operating model.

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