Böcker av Bill Eddy

Our New World of Adult Bullies connects the dots to show how bullies at all levels of society follow the same predictable patterns of behavior.

"BIFF is simple, powerful, and impactful. This book should bemandatory reading for the entire legal industry. Once you start to use BIFF, it becomes anantidote for caustic interactions. You can’tstop the poison, but BIFF gives you the antidote to counteract it safely. Read it, apply it, and start to use power ofBIFF.”  —Attorney Steve Riley, Atticus shareholder and podcast host of Great Practice. Great Life. Use BIFF to Communicate with Your Ex's Blaming, Accusing and Taunting Texts and EmailsThis book providesa simple and proven method for lawyers and staff to use in ethically responding tohostile communications, correcting misinformation by others, and initiatingproductive correspondence. The BIFF Communication method can be used by all law office personnel(paralegals, administrative assistants, receptionists, and others), with 30sample responses to common situations involving hostile or misinformed emails,text messages, and other forms of communication. BIFF stands for Brief,Informative, Friendly, and Firm. The BIFF Communication method can also be taught to clients to help them write friendly and conciseresponses in their legal cases, saving lawyers time and reducing the escalation of unnecessary conflicts in their cases. This book explains how tocoach office staff, clients and their family members to use the BIFF Communication method,including ten easy key questions to ask when reviewing their correspondence.While this method is designed primarily for written communication, thisapproach can also be used in verbal conversations, to be efficient and respectful.  The book is divided into five sections: Learningthe BIFF methodCorrespondence with clientsCorrespondence withcolleaguesCorrespondence with staff and between staffCoachingstaff and clients in the BIFF method. Each sample scenario provides a hostilecorrespondence received by the lawyer and/or staff member; then gives a temptingresponse which is not quite a BIFF (analyzed using the BIFF Checker); thengives a communication that is a BIFF.

In this 10th anniversary edition, attorney, mediator, and therapist Eddy explains how to protect children from the harm of alienation and high-conflict divorce, boosting their resilience by teaching them to think flexibly, manage their emotions, and moderate their behaviors.

No, it's not just your imagination-more and more people in the workplace today have high-conflict personalities. Co-workers, clients, even bosses are behaving in narcissistic or bullying ways, choosing targets and then placing blame on them, treating them with disdain, or otherwise acting in aggressive, inappropriate ways. Some go so far as to spread damaging rumors, harass, or directly sabotage their targets, among other extreme behaviors. These are not people who are just having an occasional bad day; these are people who display a repeated pattern of high-conflict behavior. And they aren't just difficult; they are the most difficult of people. Some have true personality disorders, while others have only some traits of these disorders. Either way, they can make your life at work stressful, frustrating, and extremely challenging. The good news is that their behavior is not about you-it's about them. What's more, you can learn strategies and techniques to deal with them more effectively at work. Based on Bill Eddy's high-conflict personality theory, he and co-author, L. Georgi DiStefano, expertly define the problem so you can recognize potential high-conflict people (HCPs) in your own work life. They describe the key characteristics of HCPs and the typical behavior patterns of five main types of high-conflict personalities. Then they walk you through their proactive approach for minimizing conflict and keeping interactions with HCPs as peaceful as possible. You'll learn about-and see examples of-how to use a simple, proven four-step method to help calm HCPs, analyze your options, respond to hostility, and set limits on extreme behavior. While you cannot ultimately change someone else's personality, you can adapt your own behavior and respond to the person in different ways that make things better at work for yourself, the high-conflict person, and your organization.

First printing: 8,000 copiesThis is one of our high conflict "technique" books--similar to our best-selling book by the same author: BIFF: Quick Responses to High Conflict PeopleThis is the author's 20th bookAuthor has won two book awards: 1. 2015 Axiom Business Books Award Winner! Bronze Medal: Human Resources Category 2. 2020 IPPY Current Events: Political/Economic/Foreign AffairsPublisher is author's business partner in a training and consulting business. Together they will promote the book to their company's global list of 15,000, and promote in all trainings. They have a digital marketing expert on board who will place Facebook ads, and use all social media outlets to gain exposure.Galley sand e-galleys available 4 months prior to publication.What Is Punk? was named by the Globe and Mail as one of the best books of 2015, and the book also received praise in School Library Journal, etc. Akashic is very tied into the music world and have had great success in this area. Akashic's promotion will have a strong social media component. Galleys (and egalleys via Edelweiss) available 46 months in advance of publication.

High conflict mediation requires a paradigm shift from traditional mediation-high conflict experts Bill Eddy and Michael Lomax show you how.Over the past ten years the authors have been developing and practicing tips for managing high conflict clients in mediation, which is now a fully developed new method called New Ways for Mediation®. Mediating High Conflict Disputes gives all of the little tips which any mediator can use, as well as the step-by-step structure of the New Ways for Mediation method for those who want to have better control of the process in high conflict cases-or any cases.Bill Eddy is primarily a family mediator in San Diego, California, with a worldwide reputation for training mediators, lawyers, judges and counselors in methods for working with clients with "high conflict" personality disorders or traits. He is the recipient of the Academy of Professional Mediatiors Family Mediation Lifetime Achievement Award 2021. Michael Lomax is a mediator dealing with family, workplace, military and government agency disputes in British Columbia, Canada. Both have provided training in this method for High Conflict Institute over the past ten years.This book is divided into three parts: Part 1 provides a thorough explanation of the thinking and behavior of parties with high conflict personalities, with an emphasis on what does not work and should be avoided.Part 2 provides a detailed description of the New Ways for Mediation method, including several paradigm shifts in each step of the process for greater success. Its similarities and differences with interest-based negotiations and transformative mediation methods are explained. Part 3 includes numerous examples describing cases with special issues in several settings, including family, workplace, and disputes involving government agencies.

We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect...A BIFF Response can be applied in any communication anywhere - online, social media, in a letter or even in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life.BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely, while being reasonable in return.BIFF stands for Brief, Informative, Friendly, and Firm.A BIFF response is easy to remember, but hard to do. It takes practice! This little book gives over 20 examples of BIFF responses for all areas of life--plus additional tips to help you deal with high-conflict people anywhere.See if you can do a BIFF! Not everyone can!Author bio: Bill Eddy is a lawyer, therapist, mediator, and the President of the High Conflict Institute. He developed the "High Conflict Personality" theory and has become an international expert on managing disputes involving high-conflict personalities. Eddy is the author of several books, including It's All Your Fault at Work! and High Conflict People in Legal Disputes.Testimonial: I used Bill to deal with a very difficult personnel situation. I implemented his advice. Instead of pursuing endless, frustrating conflict and confrontation, I adopted an entirely different approach, with excellent results. Bill gave me a pathway when I thought all roads were blocked. Dan Solin, Author of the Smartest series of books.Second edition info: This Second Edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this method to help someone else with a BIFF response - by asking 10 simples questions to make it even more effective.