Provides an overview of, and practical guidance on, the range of human factors (HF) methods that can be used for the purposes of accident analysis and investigation in complex sociotechnical systems. This book describes a range of HF-based accident analysis methods, as well as step-by-step guidance on how to apply them.
Cognitive Work Analysis (CWA) is a structured framework specifically developed for considering the development and analysis of complex socio-technical systems. This book contains a comprehensive description of CWA, introducing it to the uninitiated and presents a number of applications in complex military domains to explore the benefits of CWA.
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