Promising Care: How We Can Rescue Health Care by Improving It collects 16 speeches given over a period of 10 years by Donald M.
Teaches you how health care organizations can use the quality improvement process to help regain control and hope in a time of frustration and skyrocketing costs. In ten key lessons, this book demonstrates what works and does not work in actual practice. It presents case examples of specific health care improvement projects.
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