Böcker av Eric Lesser

Social capital - the informal networks, trust and common understanding among individuals in an organization - determines major competitive advantages in networked economy. This work explains how social capital can drive collaboration, reconcile an organization's internal and external labor markets, and improve organizational effectiveness.

Communities of Practice are cross-organizational groups of people sharing knowledge, solving common problems, and exchanging insights and frustrations. A collection of articles, this work describes the dynamics of these groups and explains how they enable organizational knowledge to be creating, shared, and applied.