Böcker av Giles Johnston

Are you ready to move your business culture from chaos to control?Many businesses operate in a state of chaos - people running around, working hard, just to achieve a mediocre level of performance.When crisis situations arise, we are often lucky enough to have a 'super hero' work for us that can help us to get out of our impending disaster. We celebrate these people for their ability to pull us out of the sticky stuff... but what if we accepted that this is a problem in disguise?What if our heroes could put away their capes, re-direct their efforts and help transform the fortunes (and sanity) of the business?What if we only wore our capes when the business was facing a genuine issue, and not one that we have created through our own mismanagement? This might be a tough pill to swallow and facing up to our weaknesses isn't for everyone...A step by step solutionThere is a way out of this situation, and we can kindly retire our superheroes so that a more effective and more efficient way of working can come to the fore. Our days don't have to be 'full pelt' trying to stay still, we can think our way out of this situation and Losing the Cape shares a range of strategies to help you do this in your business.The ideas contained in this book are based on practical, real world, business transformation projects. They don't apply to just one type of business - the ideas are universal, so whether you work in a government department, a professional services business, or a manufacturer, these ideas can work for your business.A practical management approachThere is no magic in this book, only practical management ideas that have been proven out in the real world.Losing the Cape offers a problem solving approach to help you change the culture of your business by changing your attitude to crises.The author, Giles Johnston, works with businesses of all different sizes, in all different sectors, that are trying to achieve the same basic objectives.They want: happier customersprofitable business operationseasier working livesa feeling of control back in their businessesThe methods detailed in Losing the Cape are designed to do just that.Part one of the book gets you to look at how your business is fundamentally operating. Part two takes you through a series of strategies and methods that you can apply to your business as you move away from a reliance on superheroes into a more controlled process driven way of working.You don't need to crush creativity out of your business on the way to higher levels of control, but there are some things that you can do to get the best of both worlds.Downloads to accelerate changeTo help you apply the ideas even faster into your business a number of downloads accompany the book. Tailoring and using these worksheets and templates can help you move quickly from where you are today, to where you need to be.Are you ready to lose the cape?

Do you want a problem solving approach that can be a game changer for your business?Let's cut to the chase; too many businesses don't carry out their Root Cause Analysis properly. They cut the problem solving process short, in order to 'tick box' their investigation of some sort or, worse, to avoid an uncomfortable truth about performance... Taking '5 Why' to the next levelThis book shares an effective approach to conduct these types of analyses and focuses on the '5 Why' method. This widely known and simple approach is commonly found at the core of lean manufacturing strategies. Unfortunately, it is often poorly executed due to a lack of effective questioning and persistence. This book shares with you a structured way to undertake these reviews that has the potential to fundamentally change your organisation.More importantly, this book shares a specific focus that can completely change your perspective of root cause investigation. If this approach is embraced, it can truly 'turbo charge' the results that you can get from your business. The business operations can run smoothly and ownership of issues improve. If you adopt the ideas in this book you have the opportunity to change your business' culture for the better. Solve the problem once and move onDelving deep in problems enables them to be eradicated forever. If you follow the approach in this book there is also a good chance that you and your team won't be the same either. Be warned however, although this process is technically easy it can be personally challenging; the results are worth it though, if you are brave enough!The approach covered in this book is the same approach and tool kit that the author uses with his clients when looking for a breakthrough in performance. Following this methodology is an excellent way to engage with your teams and is valid whether you want to get the most out of your production line or your board's performance.Avoid the pitfalls of Root Cause Analysis with this book and discover a change in perspective that can be game changing...