Böcker av John Kador

The Internet is a booming industry and those who qualify and know where to look can have their pick of great jobs. This is a valuable source for landing a great job at an Internet start-up, or more established high-tech company.

There's nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And certainly we all have occasion to apologize ourselves maybe more often than we realize. But we don't need more apologies, says John Kador we need better ones. Too many people just go through the motions, missing out on the power of apology to restore strained relationships, create possibilities for growth, and generate better outcomes for all. Effective Apology challenges you to think about the fundamental value and importance of apology as it delivers detailed advice for making an apology that truly heals and renews. Kador explores the Five Rs of apology: Recognize the wrong and the person harmed, accept moral Responsibility for your actions, express Remorse, provide meaningful Restitution, and offer assurance that the offense will not be Repeated. Making apology work in the real world when and how to apologize, in what medium, and how to make it stick is made clear through over seventy examples of good and bad apologies drawn from the news, popular culture, and the experiences of Kador, his clients, and his friends. The willingness to apologize signals strength, character, and integrity. Effective leadership is impossible without effective apology. John Kador shows how to craft and deliver a confident apology that will defuse resentment, reduce litigation, create goodwill, and transform a relationship ruptured by mistrust and disappointment into something stronger and more durable than it ever was before.

An affordable, ready-to-use collection of phrases for HR executives and top management who want to create the most effective and revelatory employee surveys possible.

"Is there anything you'd like to ask us?" This question can paralyze even the most seasoned job applicants. This book can help you be ready with a response that demonstrates your confidence and ability to see the whole picture and think on your feet.

Schwab has established itself as a company with a unique identity: old--fashioned integrity meets technology--empowered financial services. This book tells the compelling story of how Schwab Inc. a s uncanny ability to reinvent itself around an unchanging set of core values has helped it thrive--even under the most unfavourable market conditions.

Helps you learn to solve some of the most puzzling interview questions. This book presents a variety of questions, and shows you the type of responses interviewers want to hear. It features 151 brain teasers used by human resources departments. It offers suggestions for handling business cases and hints for solving logic and puzzle questions.