The COVID-19 pandemic has substantially changed the landscape in organizational management and leadership, highlighting the need for stronger relationships and support needed by health and human service workers. In this new edition, the authors introduce the I.D.D.E.A. (Innovation, Design, Diversity, Execution, and Assessment) Leadership Framework through which health and human service practitioners can easily design, implement, and evaluate innovative programs to help vulnerable populations and promote organizational and social change. Chapters are updated throughout and Leadership Profiles have been added to each chapter.
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