Böcker av Matthew W. Guah

Concentrates on how to create, execute and evolve a customer-centric strategy of any Internet-based management strategy in order to provide valuable customer experiences. Presenting how enabling technologies are as important as ever, this book points out that there's a need to move to new levels in thinking and execution.

Contains cross-disciplinary research on strategic initiatives for healthcare reform that impact not only patients, but also organisations, healthcare providers, and policymakers. Contributions focus on the operational as well as theoretical aspects of healthcare management, healthcare delivery processes, and patient-centered initiatives.

Successful management of very large IT projects is becoming vital to corporations worldwide. This book offers a perspective on the management and implementation of very large IT projects. It discusses sub-project integration, risk management, IT project life cycle, leadership and team building, emerging technologies, and corporate strategies.