Böcker av Matthias Krause

LESEN SIE DIESES BUCH NICHT, WENN SIE NACHTS SÄGENWährend der Corona-Pandemie rettet der Supermarktmitarbeiter Lorenz die schöne Pia vor zwei brutalen Angreifern.Trotz Warnungen von allen Seiten verliebt sich Lorenz in die einflussreiche Influencerin und begibt sich mit ihr in eine leidenschaftliche Beziehung.Erst als Pia ihm wegen seiner Schnarcherei ein Kissen ins Gesicht drückt, fragt er sich, ob sie wirklich die Richtige für ihn ist.Dennoch bleibt er mit ihr zusammen, denn Lorenz hat ein düsteres Geheimnis.Eine schwere Schuld, durch die er seine Heimatstadt Cuxhaven vor Jahren fluchtartig verlassen hat.Ständig sieht er die verstörenden Erinnerungen vor sich.Ein Wohnwagen im Wernerwald. Eine sterbende Frau. Ihre weinende Tochter.Lorenz benutzt Pia, um sich für seine Tat selbst zu bestrafen.Als er sich jedoch neu verliebt, will er die Beziehung zu ihr aufgeben.Doch Pia lässt das nicht zu.Für sie ist Lorenz ein Geschenk.Ein Spielzeug, das die Influencerin nicht kampflos aufgeben will.Schon bald wird Lorenz wieder mit dem Tod konfrontiert.Denn Pia entpuppt sich als äußerst talentierte Kampfsportlerin.Sie geht für ihr neues Spielzeug über Leichen.

The Inter-American Development Bank (IDB), in cooperation with the International Water Association (IWA), has developed a rating system that assesses the performance of water and sanitation service providers in a comprehensive way. AquaRating: An international standard for assessing water and wastewater services aims to provide an industry standard for utilities. The innovative rating system seeks the improvement of the service delivered by means of a rigorous and systematic assessment. AquaRating comprises more than 100 assessment elements organized in eight rating areas: Service Quality, Efficiency in the Planning and Execution of Investments, Operating Efficiency, Business Management Efficiency, Financial Sustainability, Access to Service, Corporate Governance, Environmental Sustainability. Each of the assessment elements and consecutively rating areas is assigned a rating (from 0 to 100), which in turn are aggregated into a single rating for the utility. Assessment elements consist of qualitative good practices and quantitative indicators. The total compliance with practices and achievement of the most demanding indicators levels means delivery of an excellent service and, therefore, awards a maximum rating of 100 points.AquaRating takes into account the quality of the information supporting the ratings results by correcting the rating for the reliability level of such information. The rating results are certifiable thanks to an independent audit of the supporting information. The expected benefits of the system are manifold: Utilities- Identify areas of improvement, receive guidance and monitor progress over time.- Obtain an external and credible performance rating, which contributes to foster reputation, accountability and acceptance by key stakeholders, gain access to new markets and finance, and attract qualified staff.- Get access to a knowledge and assessment framework that fosters continuous learning. Governments, regulators and development agencies- Use the system to stimulate utilities to maintain or improve their performance and to target technical assistance and finance according to the specific opportunities for improvement identified. Consumers- Obtain better services in terms of access, quality, efficiency, sustainability and transparency.

The Inter-American Development Bank (IDB), in cooperation with the International Water Association (IWA), has developed a rating system that assesses the performance of water and sanitation service providers in a comprehensive way. AquaRating: Un estndar internacional para evaluar los servicios de agua y saneamiento aims to provide an industry standard for utilities. The innovative rating system seeks the improvement of the service delivered by means of a rigorous and systematic assessment.AquaRating comprises more than 100 assessment elements organized in eight rating areas: Service Quality, Efficiency in the Planning and Execution of Investments, Operating Efficiency, Business Management Efficiency, Financial Sustainability, Access to Service, Corporate Governance, Environmental Sustainability. Each of the assessment elements and consecutively rating areas is assigned a rating (from 0 to 100), which in turn are aggregated into a single rating for the utility. Assessment elements consist of qualitative good practices and quantitative indicators. The total compliance with practices and achievement of the most demanding indicators levels means delivery of an excellent service and, therefore, awards a maximum rating of 100 points.AquaRating takes into account the quality of the information supporting the ratings results by correcting the rating for the reliability level of such information. The rating results are certifiable thanks to an independent audit of the supporting information.The expected benefits of the system are manifold: Utilities- Identify areas of improvement, receive guidance and monitor progress over time.- Obtain an external and credible performance rating, which contributes to foster reputation, accountability and acceptance by key stakeholders, gain access to new markets and finance, and attract qualified staff.- Get access to a knowledge and assessment framework that fosters continuous learning. Governments, regulators and development agencies- Use the system to stimulate utilities to maintain or improve their performance and to target technical assistance and finance according to the specific opportunities for improvement identified. Consumers- Obtain better services in terms of access, quality, efficiency, sustainability and transparency.