Böcker av Michel Syrett

Over half of all people working on behalf of any given organization are typically not their own employees. Little attention has been paid to how these 'non-employees' are managed, motivated and meaningfully engaged. This book demonstrates that non-employees are often the organization's most important hidden resource.

Part of "The New Skills Portfolio" series, this book examines the innovation process from the line manager's perspective. This book identifies the skills needed to manage live 'real time' innovation in an environment where products and services are constantly refined, and where customer input is encouraged from an early stage.

Strategy-to-performance gaps foster a culture of under-performance. Unrealistic plans create the expectation throughout the organisation that plans simply will not be fulfilled. This book shows how to overcome such failings and implement strategy effectively.

Survey after survey confirms how the success of businesses has become increasingly dependent on the ability and skills of their staff. This book outlines the way in which companies such as Ford, Goldman Sachs, Cisco, Diageo, Tesco, General Electric and HSBC are facing the challenge of recruiting and developing the talent they need.

Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf--life of your company. This module explores the vast array of options available to the HR function including on--the--job learning, formal management education, coaching and mentoring.

Covers the key areas of creative team working and brainstorming, leading projects with a creative output, choosing and backing winning ideas and motivating and rewarding staff. This title features examples and lessons from some of the world's most creative businesses, including AOL Time-Warner, BMW, IDEO and Nortel Networks.

Covers the key areas of how ideas are inspired in individuals, how to shape and test innovative projects, how individuals respond to innovation-based change and how to reward them for their creative output. This title features examples and lessons from some of the world's most successful businesses.

Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf--life of your company. This module explores the vast array of options available to the HR function including on--the--job learning, formal management education, coaching and mentoring.

Effective training and development is essential if you are to get the best from your people and extend the knowledge shelf-life of your company. This work explores the vast array of options available to the HR function including on-the-job learning, formal education and coaching and mentoring.