Böcker av Nancy MacKay

The best and the brightest use advisors and experts. In fact, one could say that they are the best and the brightest because they utilized trusted advisors throughout their careers. Whether in business, sports, entertainment, academia, or politics-expert help is a fundamental enabler of success. That means that the demand for expert advice will grow and the competition will increase for such help. This isn't a matter of "e;certificates"e; and "e;universities,"e; it's a matter of specific skill and behavioral sets that create a trusting bond and reliance. Trusted advisors are beyond coaches-they are comprehensive resources and supporters. The Modern Trusted Advisor employs important mastery traits, such as subordinating ego, applying shared experiences, and managing emotional, mental, and intellectual health. We are entering a world of "e;no normal"e; today and leaders must inspire others daily. This is the book that prepares you to inspire those leaders.

Addresses the crucial issue often overlooked by researchers: How do you ensure that the interview you so carefully collected will be preserved and available in the future? This book looks at the various steps that take place after the interview - transcribing, cataloging, preserving, archiving, and making your study accessible to others.

The final book of the five-volume Community Oral History Toolkit explains the importance of processing and archiving oral histories, takes the reader through all the steps required for good archiving and concluding the project, and gives examples of creative ways community projects have used oral histories.

A fun and creative guide to keeping customers ecstatically happy Businesses are used to competing for market share, inexpensive labor, and time-to-market, but today's biggest competition among top firms may be the war for top talent.