Aimed at employers, managers and staff in social work agencies, this work addresses concern about violence towards social workers from clients. It offers advice on putting the risks of violence in perspective; guidelines on communication with clients; and information on safety training.
Despite evidence of violence against health-care workers, some employers have been slow to acknowledge the risks faced in both primary and secondary health-care settings. This text provides the tools to investigate the risks involved and develop policy to ensure staff safety.
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