Böcker av Peter Garber

Each fully reproducible activity offers practice in a key skill related to handling difficult conversations including how to broach a touchy subject, stay on topic, handle one-sided and circular discussions, and much more.

Of all the difficult tasks a supervisor might have to perform, terminating the employment of an individual might be the toughest. Not handling a termination in the proper manner can cause a loss of morale in the remaining employees. This title helps you to properly conduct a termination, covering various items that can slip through the cracks.

Makes a business case for how ethics ultimately helps avoid fines and penalties and improves profits and customer and public relations. This book shows how to establish ethical behaviors and practices. It also demonstrates how to observe and enforce them, make people accountable and ensure there are penalties and consequences for non-compliance.

Presents alternatives to the traditional model of hiring permanent workers, and also real-life situations in which they have worked. This book shows how real-life businesses are covering peak periods, using seasonal workers, contracting out warehouses, outsourcing data processing and off-shoring call centers.

Offers low-cost ways to reduce employee turnover and provide a more motivating work environment.

Presents information that helps readers to become good leaders to those they lead. This book helps readers learn how their goal should be to earn the confidence of others, how to become a better leader by learning from the mistakes of others, and how to handle their responsibilities and prioritize them correctly.

Helping readers implement a reduction of force in their organizations, this book presents the factors they must consider as they go through the process.