Böcker av Peter J. Makin

Exercises, case studies, and questionnaires are included throughout to help managers further develop their skills. Divided into three principal parts, the volume moves from the micro aspects of managing people to the macro or organizational aspects of people management.

Contracts in employment are of two kinds: the formal, written contract and the equally important, informal and unwritten psychological contract - how people think they should be treated. This text explores issues relating to these contracts and serves as a handbook for practicing managers.