Böcker av Piyush Sharma

Sharma and Leung explore the differences in the national and organisational responses to COVID-19 across various countries.The Covid-19 global pandemic is possibly the worst healthcare disaster ever and recent studies highlight several differences in the response to COVID-19. Some countries acted quickly with strict measures to successfully contain the initial spread of COVID and minimise the number of cases and deaths while others have not been as proactive and suffered more as a result. The book is organised under distinct themes based on the stages of Covid-19 pandemic, consisting of a) discovery and early response, b) global spread and reactions, c) early successes and failures, d) subsequent waves and new strains. It goes on to analyse the differences in national responses to draw important lessons for managers and governments and concludes with policy recommendations.A useful guide for students, managers, and the general public who are interested in learning about the COVID-19 experience and how such global crises could be managed more effectively in future.

This book investigates intercultural service encounters (ICSEs) in light of the rapidly globalizing world economy, examining the extant literature on the topic and identifying areas which require further exploration.