* This definitive text explains how to implement Institute of Medicine guidelines to reduce the frequency of errors in health care services and mitigate the impact of those errors that do occur. * All chapters will be updated with key concepts/learning objectives, key terms, and discussion questions.
Acting as a guide for health care executives, this book shows how to establish educational and training priorities. It offers a model for integrating the facets of staff education and performance evaluation. It also presents adult learning strategies and provides strategies for measuring the value of training.
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