It is clear that no matter whether your interest lies in the relationship between self-efficacy and academic success or employee satisfaction and corporate success, it is essential that the instruments used be carefully designed and tested to assure that they are measuring what they are intended to measure in a consistent manner.
This book examines the art and the science of instrument development and evaluation, covering both its conceptual and technical aspects. It offers a systematic analysis of all phases of the design process, with examples from academic and business settings.
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