Provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.
Provides the basics of a expense budget and includes information to create, present, and track a budget with a spreadsheet or accounting package. This book defines the fundamental accounting terms and techniques for working within your budget and managing money with your team.
Written by the author who is a management consultant offering effective solutions for conflict prevention, conflict resolution, and team management to the Fortune 500, small businesses, and also state and federal government agencies.
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