Böcker av Tony Rossiter

The ability to communicate in writing is one of the most effective and key business skills. Whether you're drafting a lengthy company report or sending a short email to colleagues, it's vital to get it right. That means being clear and concise, and writing in a style that's acceptable to the reader. If your writing is difficult to understand or written in an inappropriate style, it won't be effective.When problems arise within any organization, they can often be traced back to a breakdown in communication. Clear and succinct writing is a skill which no organization, big or small, private or public, can afford to neglect. Effective Business Writing in easy steps will enable you to quickly master this skill. Effective Business Writing in easy steps is the ideal guide for anyone who needs guidance with writing in the workplace. Its clear, concise, easy-to-read style means that you'll soon master the fundamental skills to communicate effectively in business. It covers the basic tools such as plain English, vocabulary, spelling, punctuation and grammar, to preparing and checking your presentation, then how to put it into practice when writing documents such as letters, emails, notes, reports and speeches and many more.

To negotiate: to confer with others in order to reach a compromise or agreement. That's the dictionary definition. It's something we do every day, like it or not. We can't avoid it. It doesn't have to involve contracts or business deals. It might just mean agreeing a deadline for the task you're working on, sorting out office accommodation or equipment for a new member of staff, or talking to your boss about your vacation plans. Negotiations don't have to be formal exchanges with a set agenda conducted around a table. They can be formal or informal; internal (with colleagues in your own organization) or external; bilateral (involving just one other party) or multiparty. They come in all shapes and sizes. They can take a couple of minutes or a couple of months. Whether you have to negotiate contracts, you're in sales and have to negotiate with customers or your organization has overseas interests and you're involved in international negotiations, the principles and techniques of effective negotiation apply to all of these scenarios. Effective Negotiations in easy steps will show you how, in the familiar In Easy Steps style, with clear and easy steps and explanations, color illustrations and hot tips.