Böcker av Walter St. John

Provides practicing and aspiring managers, as well as students of management, with a practical and comprehensive reference for being understood when communicating with their coworkers and those they manage.

The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This "e;how-to"e; book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes and each topic is divided into "e;Things to Know"e; and "e;Things to Do."e;

The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This "e;how-to"e; book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes and each topic is divided into "e;Things to Know"e; and "e;Things to Do."e;

Contending with the difficult questions and circumstances that accompany chronic illness, this handbook aims to comfort those suffering from a sustained condition as well as their loved ones. Tips on what to do and say in exchanges between sufferers and those closest to them are provided in a no-nonsense manner and plain language. Five concise sections cover ideal communication, the most efficient ways to provide support, listening and observing, relating, and responding to different moods and challenging dialogue. Addressing a crucial need for the present day, this is an essential guide for millions of people touched by prolonged ailments.