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Böcker av Wayne Simmons

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  • - A Playbook for Creating Customers for Life
    av Wayne Simmons
    310,-

    "The world is a very unpleasant place for customers. They no longer feel special. They no longer feel heard. And they definitely no longer feel valued. Throughout their daily lives, with emotions ranging from disappointment and disbelief to exasperation and rage, customers today are increasingly being forced to endure unprecedented levels of friction, effort, and "pain" in far too many of their interactions with companies. Whether it is being bombarded with intrusive marketing emails, soldiering through the emotional trauma of vacation-destroying airline cancellations or suffering through the indignities of inhospitable hospitality in hotels, restaurants, and hospitals, customers are right to feel that many companies are taking them for granted, treating them with indifference or hostility, and in some cases, outright contempt. Welcome to the End of WOW."--

  • av Wayne Simmons & Andre Duza
    240,-

    You've been warned! Stay away from Blackwater, Louisiana. Behind the smiles and the southern hospitality lies a dark secret. You've been warned! Don't go in the woods. They're haunted. You've been warned! Don't go in the lake. There's a dead witch beneath those waters. Lori Sawyer was raised in these parts. The biracial descendant of a Voodoo Priestess, she's known as "witchy girl" to her friends, Abby and Roxy. But to Lori, Blackwater is a sacred place, a crossroads of old southern, African, and French spirituality to be celebrated, not feared. In fact, it's just the sort of environment to help free Abby from the memory of witnessing her boyfriend's murder. And from the guilt of having killed him. In 1985 three friends will embark on a weekend getaway that will change their lives forever. "Duza and Simmons have succeeded WILDLY in re-creating a classic horror flick from the '80s - on the page! And if anyone knows about '80s horror... it's me." - Steve Johnson, Special FX Legend The Howling, An American Werewolf in London, Big Trouble in Little China, Ghostbusters "The literary equivalent of the classic horror films of the '80s" - Harry Manfredini, Film Composer Friday the 13th films, Swamp Thing, The Hills Have Eyes 2, Wishmaster

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