Böcker av Wim Van Grembergen

Examines the IT investment paradox or the IT Black Hole, where larges sums are invested in IT that seem to be swallowed by a large black hole without rendering many returns. This volume presents the most current research in the field of IS evaluation. It is an area of study that touches on a variety of types of businesses and organisation.

Explores how to measure the benefits of IT. Different IT evaluation approaches and methods are discussed and illustrated with cases: traditional financial evaluations such as the return on investment, information economics and the recently introduced IT Balanced Scorecard. The latter approach is proposed as an ideal mechanism to support the IT/business alignment process.

This work shows that IT governance consists of the leadership and organizational structures, processes and relational mechanisms that ensure that the organization's IT sustains and extends the organization's strategy and objectives. It records and interprets some important existing theories.

Presents insight gained by literary research and case studies to provide practical guidance for organizations who want to start implementing IT governance or improving governance models.