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'De kwaliteit van IT-diensten is cruciaal voor vrijwel iedere organisatie. Goede, flexibele en stabiele IT-diensten zijn niet alleen de ruggengraat, maar ook het onderscheidend vermogen. Vrijwel iedere organisatie is tegenwoordig een IT-organisatie met een specialisme. Dit stelt grote eisen aan de kwaliteiten van de IT-dienstverlening. Om maximaal ondersteunend te kunnen zijn aan de organisatiedoelstelling wordt een haast onmogelijke combinatie van snelheid, continuïteit en flexibiliteit verwacht. En in toenemende mate wordt gelet op customer experience en customer value.De laatste jaren zijn met DevOps, agile en ITIL4 belangrijke ideeën en nieuwe inzichten toegevoegd aan de reeds bestaande methodieken en ideeën binnen het vakgebied van IT-servicemanagement (ITSM). Veel IT-organisaties zien echter door de bomen het bos niet meer en dreigen onder te gaan in de enorme complexiteit.

'This is the official OBM Foundation Courseware. Students attending an officially accredited OBM Foundation Level training also get access to the online learning platform Knowingo.

'Das Foundation-Lernpaket besteht aus zwei Veröffentlichungen, PRINCE2(R) Foundation (6. Auflage) Englisch (ISBN: 978 94 018 0227 7) und Projektmanagement nach PRINCE2(R) (6. Auflage, ISBN: 978 90 8753 496 7) Warum einen PRINCE2(R)-Kurs machen? In jedem Projekt gibt es sechs Variablen. Diese Variablen müssen entsprechend verwaltet werden. Die sechs Variablen sind: Geld Zeit Qualität Rahmen Risiken Nutzen PRINCE2(R) ist ein integriertes Rahmenwerk aus Prozessen und Themen, welches Grundregeln zur Planung, Aufgabenverteilung, Kontrolle und Betreuung dieser sechs Aspekte der Projektleistung zur Verfügung stellt. PRINCE2(R) wird durch die Verwendung von Praxisbeispielen und -aufträgen beleuchtet. Die Teilnehmenden werden somit optimal für die PRINCE2(R) (6. Ausgabe) Foundation-Prüfung vorbereitet und erlenen die nötigen Grundlagen, um die Methode in ihren eigenen Fachgebieten anwenden zu können. PRINCE2(R) ist Teil eines integrierten Rahmenwerks mit allen AXELOS-Methoden und -modellen ITIL(R), M_o_R(R), MSP(R), MOV(R) and P3O(R). Nach Abschluss des Kurses können Sie: die Wichtigkeit, Verortung, den Nutzen und die Erfolgs- und Fehlschlagsfaktoren in Projekten benennen die Charakteristiken und Erfolgsfaktoren von projektbasierter Arbeit beschreiben die Grundlagen, Ziele und grundlegenden Definitionen projektbasierter Arbeit nach PRINCE2(R) beschreiben das Verhältnis zwischen Projekten und Tagesbetrieb in einer Organisation erkennen die Prinzipien, Themen und Hauptprozesse von PRINCE2(R) benennen, die gegenseitigen Beziehungen zwischen den Hauptprozessen beschreiben und Beispiele von Daten, Ergebnissen und Produkten benennen, die zwischen den Hauptprozessen ausgetauscht werden die Wichtigkeit von zeitnaher und korrekter Kommunikation mit Arbeitgebern und Arbeitnehmern beschreiben

'This is the official OBM Foundation Courseware. Students attending an officially accredited OBM Foundation Level training also get access to the online learning platform Knowingo.

'The ArchiMate(R) Specification, a standard of The Open Group, defines an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms.

Dans ce cours vous trouverez bien entendu toutes les informations sur cette méthode simple et efficace. Nous souhaitons également en profiter pour vous sensibiliser à une gestion de projet saine et durable, axée sur la livraison de Valeur et l'impact positif sur la société, tout en respectant des principes et des valeurs qui feront de vous un(e) professionnel(le) respecté(e).

We adviseren naast de PRINCE2 Agile(R) Foundation Courseware - Nederlands ook het officiële PRINCE2 Agile boek aan te schaffen (ISBN: 978 9925 600 47 2).

'AI For Business and Government is a standard for all professionals.'AI For Business and Government' is a certification that can be obtained after passing the corresponding exam.This can be best be achieved by participating in an AI For Business training course.

'In this courseware, you will not only "learn the ropes" about a very efficient and light methodology, you will also be exposed to a positive philosophy of good project management practice, focused on delivering value to citizens, following sustainable principles and ethics.

This publication is the specification of The Open Group IT4IT Standard, Version 3.0, a standard of The Open Group. It describes a reference architecture that can be used to manage the business of Information Technology (IT) and the associated end-to-end lifecycle management of Digital Products.

This Safety Guide provides recommendations on the safety assessment for research reactors in the authorization process, and on performance of safety analysis and preparation of the safety analysis report.

Artificial intelligence (AI) methods have had significant impacts in science and technology in recent years.

The African Continental Free Trade Area (AfCFTA) agreement entered into force in 2019, and its implementation commenced in 2021. A major milestone in the continent's regional integration, it aims to increase intra-African trade by eliminating import duties. Its planners hoped to double intra-African trade if non-tariff barriers were also reduced. Inadequate transport infrastructure and services could hamper the realization of AfCFTA's benefits. The urgent need to improve transport connectivity in Africa in the context of AfCFTA has created new research demands. This report explores the effects of AfCFTA on trade flows in Africa and asks how the AfCFTA signatories could reap the agreement's full benefits through the integrated planning of trade and transport. Using trade flow and freight mode choice models, the report identifies critical transport links across the continent and provides estimates for the infrastructure required for different modes of transport--road, rail, maritime and air--because of AfCFTA. It also unpacks the transport equipment required for the different modes: trucks for roads, rolling stock for railways, aircraft for air transport and ships for maritime transport. The report shows that trade and transport are mutually reinforcing and that current infrastructure and services, in all modes of transport in Africa, require upgrading to cope with the increased freight under the AfCFTA. This underscores the importance of prioritising the implementation of the Programme for Infrastructure Development in Africa (PIDA), the Trans-African Highway (TAH) network and the Single African Air Transport Market (SAATM).

'This document is a compilation of TOGAF Series Guides addressing Business Architecture. It has been developed and approved by The Open Group and is part of the TOGAF Standard, 10th Edition.

The report focuses on the contribution that STI practices make towards mitigating some of the most pressing sustainability challenges facing the urban socio-technical systems in a post-COVID-19 world. The report also assesses the urbanization trends and the impact of the pandemic on sustainable urban development. It identifies 12 key urban sustainability challenges: energy, circularity, water, mobility, economic prosperity and financial stability, housing, education, gender empowerment & equality, urban planning, healthcare, safety and security, and protection from natural disasters. For each category, a selection of practical STI solutions and innovative case studies worldwide are presented. Finally, the report calls for action at the national and international level to seize the innovation momentum from the COVID-19 pandemic and to use the transformative power of STI to deliver on the commitment to sustainable urban development. Governments should prioritize the STI solutions that ensure value for money and more efficient spending, focusing on activities that boost urban resilience. International cooperation efforts will be needed to further pool, formalize and transfer the available knowledge on effective STI solutions.

The publication describes concepts of exclusion or inclusion, equalities and well-being, and leaving no one behind, in the context of individual societies. It considers specific policy examples from across the world which have impetus for measurement of these concepts. It also provides different approaches and examples of a range of different measurement frameworks to social exclusion, social inclusion, multiple deprivations or multiple inequalities, and well-being.

The Kenya eTrade Readiness Assessment is the fifth assessment conducted by UNCTAD in a non-LDC country and follows an enhanced methodology. As per this methodology, surveys were disseminated as part of the data collection effort. In Kenya, they targeted respondents in three distinct groups, i.e., public sector, private sector and consumers. Through collaboration with the British Standards Institutions (BSI), an eTrade for All partner, the surveys were enriched to investigate the role of standards in e-commerce development. The assessment adds to the 29 assessments conducted by UNCTAD since 2017. Kenya's eTrade Readiness Assessment was conducted during a period when the COVID-19 pandemic was ongoing, and it is reflected in some of the findings of the report. The enduring economic and social impacts of the pandemic make it even more important for policy makers and other stakeholders to join forces to take actions aimed at addressing the e-commerce situations. With the eTrade for all partners, UNCTAD is committed to supporting Kenya in its resolve to harness the potential of e-commerce for development.

UNCTAD set up the eT Ready Implementation Support Mechanism (ISM) in 2020 with a view to supporting beneficiary countries' implementation of eTrade Readiness Assessments. Through the ISM implementation reviews are regularly conducted, to build in-country capacities for effective implementation, based on the principles of country ownership, inclusivity, and results-based management. The Implementation Review done in 2020 was the first of its kind and allowed to capture the progress made by 13 eT Ready beneficiary countries. It formed the basis of further capacity building, knowledge sharing and stakeholder engagement activities that have helped to raise the profile of e-commerce in national and regional development agendas. The 2nd Implementation Review (IR) was done in 2021 with an improved methodology, building on the lessons learned and feedback received by the different stakeholders involved in the first implementation review process. It highlights 140 new achievements from 14 countries that have participated in the 2nd IR, gathered through an in-depth review of the data collected from in-country stakeholders by the eT Ready Focal Points, in collaboration with a wide range of stakeholders from line ministries, regulatory agencies and private sector entities. The 2nd IR was completed in early 2022 with the publication of this report.

This report examines the implications of the COVID-19 pandemic for stakeholders involved directly or indirectly in the production and trade of biodiversity-based products and services, including those sustainably sourced and traded as BioTrade products and services. It examines opportunities, challenges, but also opportunities implemented by respondents to a survey that was circulated with this purpose, to face the adverse circumstances of the pandemic. The report then concludes with a set of recommendations extrapolated from the analysis of the survey responses.

The Sustainable Development Goals Report 2022 presents how far we have come towards reaching the 17 Sustainable Development Goals (SDGs). This seventh edition of the annual report also looks at the trends since 2015 and impact of COVID-19 on the progress. It uses the latest available data and inputs from custodian agencies of the United Nations system other international agencies and is prepared by the Statistics Division of the Department of Economic and Social Affairs.

This publication explains how a reactor technology assessment is performed and how the process and its results enable decision making for nuclear power planning and implementation at each of its phases.

'Dit boek beschrijft de methode CATS RVM, waarin middels realisatie- en verificatiemanagement de relatie wordt gelegd tussen contractmanagement en project- en servicemanagement. De methode CATS RVM is toe te passen binnen publieke en private organisaties, bij opdrachtgevers en leveranciers.

The effectiveness of nuclear regulatory systems is enhanced by portraying transparency and openness in communicating all matters relating to safety to the public and stakeholders.

This publication provides Member States with a structured approach to developing an effective human resource management (HRM) strategy, which can be adapted to suit the nature and scope of the national nuclear power programme.