Böcker utgivna av HRD Press Inc.,U.S.

If you tend to follow others and don't direct your energies to generating your own ideas, then you are missing opportunities to use your freedom. To actualise your freedom, you need to think creatively and innovatively, and this book shows you how. You'll learn how relating skills empower communication and how representing skills enable you to organise complex information.

This guide teaches all managers how to find the inspirational elements in their own work and the work their employees do. An innovative managerial prescription for combating the cynicism that reigns in today's organizations at all levels.

Over many years, Bernard Berenson and renowned social scientist Robert Carkhuff sought solutions to human predicaments by changing the dimensions of the predicaments. They generated new and more effective paradigms for elevating the growth and development of people and their endeavours. In the process, they conceptualised "The New Science of Possibilities".

Explores the accelerated movement of science from the slow, evolutionary changes of Probabilities Science through the freeing of Possibilities Science to Generativity Science. This is a powerful resource for business professionals and educators who week to improve themselves and their organisations.

Each fully reproducible activity offers practice in a key skill related to handling difficult conversations including how to broach a touchy subject, stay on topic, handle one-sided and circular discussions, and much more.

Are you one of those leaders everyone runs to for the answers? Are you exhausted at the end of the day from dispensing so much advice? Do you wish your employees would think about and solve their own problems? This book by leadership development expert Steve Gladis is for you.

The Telephone Doctor, Nancy Friedman, has been writing about effective customer service for years and has been read by tens of thousands of business professionals. This compilation of over 50 of her most popular and most frequently requested articles is a no-nonsense guide to curing any and all customer service ills in your organisation.

What does it mean to lead? Are there natural born leaders? Can leadership be taught? This challenges the way we determine who our leaders should be and uncovers the factors that really influence the ability to lead. According to the author, formal authority is not the key to leading. There are six informal power attributes that draw people to others who may not have formal authority. All six of these attributes are necessary to be a complete leader.

As a new leader, you, no doubt, want to leave your mark. The problem is, there is no single guidebook or game plan for leaders-new or experienced- to follow, especially in uncertain economic times like these. This fills in that gap with a modern leadership fable about a leader who tries to drive his team to achieve corporate sales goals and make a difference.

As a leader you must be an expert at managing and motivating employees - and a whole lot more. Motivating a Multicultural Workforce is your guide to understanding and addressing the needs and concerns of those who work for you - wherever they are from - and maximizing their diverse talents.

This book, from The Parker Team Series, will explore the complexities of "managing the outside" and how to create effective relationships with the invisible team members that hold the key to your success.

You may know how to form, train, develop and facilitate teams. But do you know how to reward them? Experts in developing rewards and recognition programs agree: one size does not fit all. The key is knowing which type of plan or combination of plans will work in your situation. And this book, from The Parker Team Series, will help you make that determination.

Of all the difficult tasks a supervisor might have to perform, terminating the employment of an individual might be the toughest. Not handling a termination in the proper manner can cause a loss of morale in the remaining employees. This title helps you to properly conduct a termination, covering various items that can slip through the cracks.

Research and experience in the area of interpersonal relationship management have revealed that successful interactions among human beings are usually the direct result of the timely and appropriate application of specific and learned interpersonal skills. This skills based primer deals with this topic.