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Confront the rapidly changing world of B2B sales with this bestselling book by leaders at Miller Heiman, which introduced the world to the influential concept of 'win-win' when it comes to sales.

As your organization faces new disruptions before completing a current transformation, develop the leadership competencies to sustain the "permanent" sense of urgency necessary for your organization's long-term success.

Discover the tricks, strategies and manipulations that businesses, advertisers and retailers across the world use to engineer human desire and compel consumers to open their wallets, with this insider's-view.

Boost your brain power, stretch your mind, and assess your own performance with 1000 practice questions written and compiled by IQ-test experts.

Understand how to integrate eNegotiation and eSourcing into your procurement strategy with examples of successful implementation from Maersk.

Collect, analyze and leverage people data for improved business performance.

Understand the global fintech ecosystem, recognise the emergence and specialisms of key hubs, and learn how collaboration can drive innovation.

Excel at aptitude tests with this essential guide for candidates facing recruitment and selection tests - the biggest book of its kind, it boasts over 1,000 questions with detailed explanations.

Align learning and development activity with the organizational strategy, delivered in the flow of work, to improve both employee and organizational performance.

Define and practice change management more successfully with this official guide to the Change Management Body of Knowledge, complete with practical tools, underpinning theory and best practice.

Unlock unlimited streams of creativity with this comprehensive handbook, packed with personalized advice, practical tools, useful templates, and a tried-and-tested problem-solving model.

Master transitions and guide your organization through change with this practical toolkit to thriving in uncertainty.

Master the skills and tools needed to leverage data, create a data-driven strategy and gain the competitive advantage.

Organisations are most effective when the teams accountable for the organisation's success are performing to the best of their abilities. When the relationships within the team work well, and all members of the team have a clear focus the team has a significant impact on achieving goals and building business. Leadership Team Coaching is aimed at anyone whose role it is to encourage and develop a team. Providing a thorough understanding of the role and importance the team has in contributing to an organizations objectives, it provides the practical tools and techniques to facilitate effective team performance. It includes guidance on all the key areas of team coaching, including coaching the board and supervising team coaching and how a team can engage effectively with key stake holders in a collective manner. Offering a practical road map with numerous examples, Leadership Team Coaching brings together the latest research to teach you how you can develop people from disparate groups into a high performing team to transform your business.

Develop effective coaching approaches with this definitive guide to best practice in the coaching profession.

A step-by-step approach to delivering winning negotiations with tools and tactics for purchasing and supply chain professionals.

Implement an effective and compliant information security management system using IT governance best practice.

Shape the consumer's mindset using insights from neuroscience to trigger purchasing behavior that maps to their intention to buy sustainable products and services.

Achieve the productivity, performance and financial benefits of a neurodiverse workforce by optimizing your HR policies and processes.

Express yourself clearly and confidently at work with this practical guide to written business English and global business English, for native and non-native speakers alike.

Confidently use predictive analysis with HR metrics to model employee attitudes, assess attrition risk and more with this book for HR professionals and consultants.

Benefit from a complete overview and step by step guide to the tools, techniques and application of category management.

Protect and strengthen key accounts with this hard-hitting, no-nonsense guide to managing important business relationships.

Design training and educational programmes to improve learning, engagement, skills development and performance.

Understand how to develop and implement digital techniques to your marketing strategy with this complete guide to the process of digital marketing.

Equip yourself with the knowledge and tools to build, drive and measure employee engagement with this essential guide from the HR Fundamentals series.

Understand the neuroscience behind coaching tools and theories clearly so you can apply the principles confidently.