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  • av Roger Buckley
    587

    The Theory and Practice of Training is a practical guide providing a comprehensive outline of the major instructional and training concepts, and their relationship to training in practice.

  • - How to Set Up and Run Your Own Driving School
    av John Miller
    491

    Practical Business Skills for Driving Instructors provides solid, practical advice to help you set up your own driving instructor's business. Topics include preparing a business plan, financing the business, choosing and maintaining a car, book-keeping, sales and marketing.

  • - Rebuilding Working Relationships
    av Nora Doherty
    531

    The Essential Guide to Workplace Mediation and Conflict Resolution is a practical guide to help implement and succeed in workplace mediation and conflict resolution.

  • - A Practical Guide to Advertising, PR, Selling and Direct and Online Marketing
    av Dave Patten
    267

    Successfully market your small business or start-up with this detailed guide, offering tried and tested advice on advertising, promotion, selling techniques, product launches, exports, innovation and the Internet.

  • - a complete Action Kit of Tools and Techniques for Managing Key global Customers
    av Peter Cheverton
    475

    Global Account Management shows you how to manage international business accounts, giving you the tools and techniques to look after the large accounts of big customers, in a world that is getting smaller.

  • - A Complete Step-by-step Methodology for Initiating Planning Executing and Closing the Project
    av Jason Westland
    587

    Project Management Life Cycle presents a complete methodology for project management including project initiation, project planning, project execution and project closure.

  • - Delivering Competitive Advantage for Your Organization
    av Jackie Clifford
    601

    This book is about making a difference through workplace learning and development. It offers advice and demonstrates the positive impact it can have on an organization.

  • - Strategies for Globalization, Talent Management and High Performance
    av Peter Cheese
    531

    The Talent Powered Organization: Strategies for Globalization, Talent Management and High Performance shows business leaders how to manage the new virtual workforce. It examines the crisis of employee engagement, the skills shortage and how to deal with globalization of a diverse workforce.

  • - Front-line Business Lessons for Corporates and Financial Institutions
    av Duncan Martin
    627

    This book uses examples of managing risk in extreme environments to highlight the key principles of risk management which can be applied in a corporate setting.

  • av Barry Cushway
    791

    The Handbook of Model Job Descriptions provides hundreds of job descriptions, skills and competencies for HR professionals and managers to use and adapt when recruiting.

  • - Assess and Improve Your Creativity, Aptitude and Intelligence
    av Philip (Author) Carter
    277

    An interactive guide which helps everyone to assess their aptitude and personality traits though the use of questionnaires, as well as including tests of verbal and numerical ability.

  • - Developing Effective Leadership Through Managerial Accountability
    av Brian Dive
    381

    The Accountable Leader is built around three key themes: accountability, leadership and organizational structure. It examines in depth what it means for managers to be held to account at all leadership levels in an organization.

  • - Groundbreaking Insights into How Our Brains Respond to Advertising
    av Erik Du Plessis
    407

    Draws on the research into the workings of the human brain undertaken by psychologists, neurologists and artificial intelligence specialists. This title uses research to suggest why emotion is such an important factor in establishing a firm memory of an advertisement and predisposing consumers to buy the brand that is being advertised.

  • - Better Business Performance through Staff Satisfaction
    av Sarah Cook
    531

    The Essential Guide to Employee Engagement explores how managers can engage their staff to become more productive, engender greater levels of customer satisfaction, drive organizational success and retain talented employees.

  • - How to Build Relationships, Grow Your Firm and Become a Client Champion
    av Nigel Clark
    651 - 1 391

    Deliver greater business impact in professional services with this complete handbook featuring case studies from across the industry.

  • - The Transformation of Customer Relationships
    av Steven Van Belleghem
    491 - 987

    Combine the benefits of digital opportunity and service with human experience to add 'heart' to the digital experience and guarantee consumer satisfaction.

  • - How to Inspire Your Team and Drive Creativity
    av Paul Sloane
    367 - 1 007

  • - Going Beyond Just-in-Time through Kaizen
    av Hitoshi Takeda
    907

    Demonstrates how the synchronizing production systems can increase performance, improve turnaround time and reduce production costs

  • - A Practical Guide to Lobbying
    av Stuart Thomson
    491

    Practical guide to the public affairs industry, explaining the methods used by practitioners and exploding some of the myths.

  • - How to Transform Every Member of Your Organization into a Brand Champion
    av Nicholas Ind
    497

    Living the Brand is a practical book which shows how organizations can empower and enthuse employees to create 'brand champions'. This approach can enhance employee commitment, improve service standards and focus efforts to deliver business goals.

  • - A Casebook of Best Practice
    av Michael Regester
    531

    Risk Issues and Crisis Management in Public Relations defines reputation, explores how to value it and provides practical guidelines for effective reputation management, including advising companies on how to approach issues of Corporate Social Responsibility.

  • - The Route to Integrated Branding Through Great Leadership
    av F Joseph Le Pla
    507

    Focus every employee's actions on delivering brand promise and adopt the necessary tools for integrating the entire organization with the brand, using an Integrated Branding model applicable to any business.

  • av Norman (Vice President Longworth
    771

    This text outlines the future roles of schools, business and industry, higher and adult education. Using examples of learning communities that are adapting for the future, the author describes the conditions which lifelong learning can accelerate as an agent for change.

  • - Policy and Practice
     
    837

    With issues such as student fees and high drop-out rates still political hot-potatoes, this book is a timely and important survey of the real issues behind participation, and non-participation, and is sure to be as controversial as it is useful.

  • - Dimensions for Schools and International Schools
     
    871

    This book brings together present thinking on all aspects of international education, its management and the best practices.

  •  
    831

    This volume describes a range of experiences of internal audit in higher education institutions from the UK, USA, Australia, New Zealand, South Africa and Germany. It presents approaches to best practice designed to enable readers to assess and develop their own audit procedures.

  • av Sally (Educational Development Advisor Brown
    617

    Schools now have to prove that they are effective learning organizations. To achieve this, management competences must evolve at the same time as staff development and training. This text provides useful tips covering all aspects of school management and individual effectiveness.

  • - A Practical Guide for Schools and Colleges
    av Tony Nasta
    661

    A practical guide that offers solutions to the problems of designing and implementing a vocational curriculum. It supplies an interpretation of all major changes taking place in the vocational curriculum, particularly regarding GNVQs, and provides assistance with programme submission.

  • av Philip Sadler
    907

    Management Consultancy is the definitive reference guide for all management consultants.

  • - The What, Why and How of Early MFL Teaching
    av Keith Sharpe
    987

    An overview of the place of modern languages in the primary school in the 21st century. It is written for anyone with an active role in teaching languages in schools today, either at primary or secondary levels. It discusses the practical issues involved in teaching MFL to primary students.

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