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Your association's members are real people - show them you are too. If your association is struggling with a lack of engagement - members multitasking during virtual meetings, passing up on volunteer opportunities, or not renewing - you're not alone. In a rapidly changing workplace landscape, many professional and trade organizations are seeking ways to stay relevant and keep their members actively involved. The good news is that engaging members does not have to be complicated, costly, or challenging. In Elevating Engagement, speaker and author Amanda Lea Kaiser invites you to become your association's Chief Experience Officer (CEO). You can take on this position immediately, whether you are already a CEO (Chief Executive Officer) of your organization, association staff, or someone who serves in a volunteer capacity. All you first need to do is put on your members' shoes and slip on their glasses, so that you can experience their journey with your association as they do. Not sure you're ready for this new role? Kaiser provides real-life case studies, tools, and exercises to help you transform your association's engagement in a way that is more personalized, responsive, and supportive. In a world governed by algorithms, your members need to feel seen, heard, and valued. They need the things they can't get from another digital platform, technology, or automated system. They need you!

A guide for frustrated changemakers If you have ever felt disillusioned with the way you work, your organization's strategy, or the social sector overall, you are not alone. Like you, Heather Hiscox used to wonder whether passionately created programs were really making significant changes in people's lives, or why the sector jumps to solutions and wastes resources without a process to guide their decision-making. No More Status Quo will validate what you have noticed is broken, and give you the tools to create a better path forward. Hiscox's PAUSE framework is a set of problem-solving skills that can be used anytime you encounter uncertainty in any size and type of nonprofit, local government, or philanthropic organization. By using new skills, individuals and organizations can prioritize learning, center stakeholders, and quickly test potential solutions. You can be certain of which solutions will work, and why, and use fewer resources while achieving greater impact. If you and your organization are ready for change, No More Status Quo will give you clear, easy-to-use skills and tools to open your thinking, adapt your work behavior, and get more impactful results right away.

The most important ingredient for success in the food industry? You. The food world has long kept a big secret: that everything is possible in this industry. Big dreams? You can achieve them here. No degree or connections? No problem. The scale of opportunity to earn a fantastic income, live a life of creativity and freedom, and even change the world is staggering. And all you need to get started is yourself. This book is designed to help anyone who wants a rewarding career in food, whether you're in your first hourly-wage job, ready to move into management, or looking ahead to executive leadership. Drawing on her own raw and sometimes shocking experiences of working her way from the very bottom to the astonishing top, food-industry executive and consultant Renee Guilbault will teach you how to run your professional life in Mise Mode: her own unique career-development version of mise en place, the famous chef's process for making sure ingredients are prepped and ready to go. You'll learn how to keep moving forward in your career, navigate inevitable challenges, and embrace growth and resilience-all in service to achieving your career dreams. Truly special bonus materials include 15 industry experts sharing their career stories and leadership insights along with some amazing recipes. A Taste of Opportunity shows you the enormity of what's possible in this industry and gives you the tools to make the industry work its magic for you.

Lead smarter. A handbook for your brain at work.High pressure. High conflict. High stress. Today, too many leaders believe that these states are not just natural, but inevitable. Nothing could be further from the truth.Using his skills as a medical doctor and his knowledge from many years in executive positions in the biotech pharmaceutical industry, in Five Brain Leadership, executive coach Carlos Davidovich walks you through the latest breakthroughs in the burgeoning fields of neuroscience, epigenetics, and cognitive behavior to help you better understand your multilayered, magical mind, and how to work with it instead of against it in leading your team and building relationships. Neuromanagement is at the intersection of neuroscience and daily life in the business world. It is leadership that is based on a full understanding of all five of our interlocking brains-our reptilian, emotional, rational, and, yes, even our heart and gut "brains." Through practical tools and exercises, you'll learn how to build your capacity in each of these control centers, and to recognize all the ways they are at play in how humans operate, interrelate, and react to change. Five-Brain Leadership is your pathway toward turning good leadership into great leadership, and reaching new levels of success in all of life's domains.

To innovate, we need to get creative. Together.In our era of rapid change and technological disruption, we're being called on to innovate like never before. The trouble is, simply demanding or encouraging innovation and collaboration doesn't work. Innovation doesn't just happen. It's the result of one of the most powerful and sustainable forces available to us: creativity.If you want innovation, you must activate creativity. And in the new world of work, going it alone won't work any longer. We have to get creative together. Drawing on his decades of experience as a coach, consultant, and organizational development expert, conscious creativity authority Steven Kowalski leads you on a three-part journey to reclaim your creativity and co-create with others.First, you will rewrite the story of who you are as a creator. Then, you will learn to adventure together with others-bringing your whole, creative self into a new way of working together. With stories drawn from real, lived experiences, research-backed insights, and powerful questions that will open you to new possibilities, you'll master Kowalski's GIFTED methodology to unlock your creativity, and tackle the biggest threat to conscious creativity-Creative Disruption Disorder.Despite what you may think, you have what it takes to embrace the new story, take accountability for your creative power, and create together within a world in flux. Once you claim your potential, there's no turning back. By participating in your life with conscious creativity, you will transform the landscape of your future. You will become anew, with a deep faith in your resilience and resourcefulness, and a future full of possibility for yourself-and for the companies, organizations, and causes whose mission you share.

Discover the power of whole and integrated leadership We tend to think of our lives as being split between the professional and the personal-believing that in order to lead successfully, we must separate our roles at work and at home. But managing two divided identities exhausts us and derails our ability to be effective, skillful leaders in all the spheres we inhabit. In this ground-breaking book, therapist, consultant, coach, and family enterprise advisor Deena Chochinov shows you how to integrate your professional and personal selves to show up whole, in both places. Drawing on her more than thirty years of experience working with families, private companies, public organizations, and family businesses, Chochinov uses client and patient case studies, lessons, and activities to help you strengthen your leadership. You'll learn the eight essential qualities of whole and integrated leadership, and how to develop and apply them for greater impact-whether you're leading staff, directing a board, working with family members, or parenting children. As you make the paradigm shift to whole-person leadership, you'll experience the joys of psychological congruence and stability, and a fuller integration of your undivided, messy, textured, complex, and beautifully appointed self. After all, leadership isn't just about what you do-it's about how you show up. You can have success at work and harmony at home . . . being the exact same person.

Winner of Fourteen Book Awards"Communications expert Gerber powerfully lays out the importance of communication skills and how to use them effectively in this smart and sensitive work. Writing with a positive spin throughout, this slim, savvy guide offers a clear route to deep, effective improvement of communication skills." ~ BookLife Editor's PickEmotional Magnetism is communication expert, Sandy Gerber's newest release. It is a self-help book for people who want to improve their communication and connection in their personal and professional relationships.Have you ever felt unheard or misunderstood? Maybe your partner just doesn't seem to get why some things are important to you. Or perhaps your boss is seemingly oblivious to half the things you've pointed out in the past week. You're not alone.In this unique and timely book, award-winning communications expert, Sandy Gerber shares how to quickly identify what you emotionally need to be happy (1 of 4 Emotional Magnets) and how to communicate that to the people in your life to be understood and accepted.There are four communication motivators that magnetize our attention and motivate us to listen or act. These Emotional Magnets drive our choices in our relationships, career, and life with our partners, family, friends, team, customers, and strangers.Gerber's highly relatable stories, sage advice, easy exercises, and Emotional Magnets quiz, helps you to:Identify what blocks your communication NOW.Discover what you emotionally NEED to be happy.Learn HOW to create greater engagement with your words.Understand WHY the people in your life make the choices they do.As you'll quickly discover, when you know how to communicate what you need to be happy and respond to the Emotional Magnets of the people around you, you'll magnetize your relationships. Not only will you be heard and understood, but you'll understand what people want-and how to deliver it."My mission is to help people to understand themselves better so they can communicate what they emotionally need to people at home and work. I call it a "love train". My philosophy: the more of us who know our Emotional Magnets and share them, the more empathy we create, the more relationships we nurture and potentially save, and the more love and acceptance we create in our world."~ S. Gerber

Become the leader people love to follow. Have you noticed how broken our culture of work is? For too long, leadership has been defined by the bottom line, at the outrageous expense of the humans leading and being led. Obviously, results matter. But, now more than ever, leaders need to be so much more than a boss wielding the authority of a title to produce results. The lovable leader knows that all people are capable of extraordinary things, that obstacles can empower you instead of limit you, and that your abilities combined with your choices give everyone you lead the opportunity to become a superhero. In this essential playbook for new managers, you will learn principles and a powerful framework intended to guide you as a leader. It will teach you indispensable leadership skills, including how to: inspire your team to greatness while managing different personality types; set goals and hold people accountable for realizing them;create a safe work environment where loyalty, happiness, and productivity prevail;be respected and taken seriously by both your team members and your supervisors; >In The Lovable Leader, author, speaker, and strategist Jeff Gibbard offers an invaluable set of practical skills that will inspire people to follow you, make your organization a better place to work, and might just change the broken culture of work.

A personal injury claim shouldn't add to your pain. If you're dealing with the aftermath of a serious accident in Ontario, it's hard to know where to turn, and which route to go. Not only are you dealing with your physical and psychological trauma, but the stress and confusion of navigating a personal injury claim is only adding to your pain and suffering. The personal injury broker companies that have moved into the province, with questionable promises of instant gratification through fast settlement awards, are making things even more difficult to understand. The Road to Recovery is your guidebook through this maze, with behind-the-curtain insights into all aspects of personal injury law that matter most to you-the injured person, family and loved ones, caregivers, lawyers, and professionals from different areas of practice who are there to support you. Written as part of Richard and Brenda's mission to be "a different kind" of personal injury law firm, this empowering guide takes you through every step of the way in clear, simple language that's free of heavy legal jargon. We've also tried to make the reading somewhat enjoyable-something that can't always be said about the personal injury process! You can't change the accident, or what has happened since. But knowing what to expect and why certain things happen the way they do can help bring you clarity and, more importantly, confidence. We're only a phone call away. While you're thinking of calling, or if you've already started the process, we hope this book becomes your roadmap.

Divorce sucks. Get help.In this fresh, modern take on navigating divorce, CPA, CA and divorce specialist Kelly LaVallie helps you weather the storm. With her pragmatic wisdom and compassionate humor, LaVallie shows you how to manage your thoughts and feelings so you can untangle your finances with a clear head and calm heart. Discover how to:- manage your thinking so you can focus on the business of divorce- avoid getting caught up in blame and shame so you regain peace of mind- adopt healthy behaviors to lessen your overall suffering- hire a divorce A-team that will support and guide you through the process- create an interim plan to secure your financial health during your divorce- do your financial homework so you can negotiate your settlement wisely- reach the finish line ready to take on a new future.Divorce sucks. But you aren't alone. Untying the Knot gives you the support you need to navigate your divorce with confidence.

Happiness isn't work. It's a state of being-and it's within your grasp, right now.> Does stress keep hounding you to work harder? >It's because when you spend most of your time hustling after a better future, you neglect your bliss right now. Bliss Out will show you how to take your goals out of the future and unravel their inner bliss in your life now. Do you have a hustle hangover? Does unfinished work hang over your head from one day to the next and drain you? This is a hustle hangover. Hustle causes you to hang your attention on past results and future goals. But your life is happening right now. You can hustle hard so you can feel better in the future or live in bliss right now. You are much more powerful, continually replenishing your bliss instead of reacting to life's stress. The simple, feel-good habits in Bliss Out never require effort, just a slice of your attention. Getting what you want is rewarding and fun when you line up with your bliss before taking action. This book is about feeling good. It's an all-out champion for your good vibes. All it asks of you is that you accept an invitation to take a break from dissecting complicated issues in life and bliss out in happiness instead. Learn simple, feel-good habits that will turn your focus from the inside out, enabling you to create a life that's more fulfilling, joyful, and filled with happiness. Find your bliss and you will be more centered, focused, and relaxed. Take the hustle out of your happiness and claim the success you are.

Without Magic, It's Just MarketingEver wonder why among 35,000 masterworks in the Louvre, just one comparatively unremarkable, 30-by-21-inch painting is perpetually surrounded by tourists, all jostling to take a selfie and share their experience? In Big Little Legends, you'll discover timeless secrets such as the Mona Lisa Effect-an invisible force that flips the dynamics for certain brands, attracting the customer to them. Magically, they become irresistible. But here's the secret: it's not magic. In a wild, rollicking journey through brands in many sectors, brand strategist and history maven Gair Maxwell explores real-life stories of otherwise ordinary, everyday leaders who accomplished extraordinary results-and reveals how they did it. You'll learn how successful brands focus their marketing efforts on creating an organic pull instead of a manufactured push, ditching the frustration of pitching and advertising and ensconcing their brands as a "Category of One" for decades to come. You'll learn how to become a word-of-mouth juggernaut and make people become willing accomplices in marketing your brand. From a "Huggable" car dealership on Canada's east coast to slap-happy fishmongers in Seattle, an Ontario burger stand to a Vegas pawn shop and more, Big Little Legends is jam-packed with reasons why every brand should discover, tell and believe in their own story.

Fourteen-year-old Tom Newman was living in Hungary-occupied Czechoslovakia when he and his family were rounded up by Nazis and sent on trains to the concentration camps. Relying on a mixture of luck and an inexhaustible reservoir of hope, Tom survived a year in Auschwitz and the Death March to Buchenwald, where he came close to dying before the American military arrived. The only survivor from his family of nine, Tom eventually regained his health and made his way to Budapest and later Prague, taken in by loving relatives. In search of his own new home, Tom successfully applied for Canada's War Orphans Project. Settling in Toronto, he completed his education, became a chartered accountant, and built a thriving practice. He also started a family and today, in his nineties, is a doting father and grandfather.

Powerful speaking is a force multiplier. When you combine high-calibre speaking with any other skill, the multiplying force of the impact you can have is profound. That impact can not only help you close a deal, galvanize a team, or shift how you're perceived, it can be the catalyst that helps put your dent in the universe. Presentation coach and Podium Consulting founder Trevor Currie calls it "moving the room." Move the Room is a practical playbook of approaches you can apply instantly to elevate and amplify your speaking. Beyond just theory, you'll learn how to: Prepare, frame and deliver engaging communication that transforms functional talking points into unforgettable storytellingEffectively integrate compelling visuals into your presentationMaster your nerves before and during a presentationRespond to tough post-presentation questions from your audienceThese are real-world best practices and actionable methods designed to amplify your speaking power and put you in demand. Woven into these techniques are insights gleaned from Currie's analysis of 100 of the most watched TED Talks, as well as his own personal observations and examples, extracted from almost 25 years of preparing national and global leaders for career-defining keynotes and presentations.Move the Room breaks new ground for professionals wanting to strengthen their leadership impact. If you want to compound your success and confidence, Move the Room just became your next must-read book.

"Ignite your purpose. What if the chaotic pace of modern life is simply asking us to claim our power? According to Fortune 100 executive coach and meditation teacher Kristoffer Carter, our work as leaders is to expand our spiritual capacity to hold more of what life and business are constantly throwing at us. Permission to Glow creates awareness of the universal forces that hold us back and offers 4 Permissions we can activate 'to transcend the crazy train of overwhelm and disruption by using everything life offers as fuel to glow.' Carter coaches us from the safe self-reliance of 'I got this' to the unlimited potential of 'WE got this!' With plenty of pop culture references and humor, and deeply rooted in yoga's ancient science of union with Spirit, Permission to glow lights four paths to move us from panic, to peace, to power"--Back cover

In Reframe Your Story, Tammy Heermann urges you to challenge the current narratives you tell yourself, both those reinforced by society and those of your own making.

Transform your healthcare practice with a prescription for success.What if your healthcare practice was a place where everyone-administrators, care providers, and patients-felt good? A place where burnout, job dissatisfaction, or staff turnover simply didn't exist? A place where you and your team show up every day energized, fulfilled, and inspired to deliver the highest quality of care?For too long, the healthcare system has been built exclusively around the needs of patients, at the expense of the mental and physical health of the very people who are expected to care for them. It's time for a People First approach-one where your finances, people, and business initiatives aren't suffering at the expense of patient needs.In this essential guide to organizational design for the healthcare sector, operational leadership expert Amy Lafko shows you how to build a thriving practice by focusing on the people who keep it running. You'll discover how to:¿ Provide clarity around organizational mission, vision, values, and goals¿ Engage, align, and empower teams¿ Enhance communication and trust¿ Decrease staff turnover and increase buy-in¿ Boost profit margins¿ Eliminate employee and leadership burnout¿ Improve patient satisfaction¿ Design a sustainable strategy for growth.By flipping the focus of your organization from the people who need care to those who provide it, your people will be armed with the tools and support necessary to bring their best to your patients. Whether you're in the process of mapping out your private practice, already running a successful practice, or are experiencing turmoil within your healthcare organization, you can set yourself on a path toward increased staff and patient satisfaction, improved productivity, and enhanced efficiency. People First is your prescription for success.