Böcker utgivna av Productivity Press

Organizations are using data, information and knowledge as a competitive weapon. Their data, information and knowledge are arguably their most valuable assets. Yet, these assets are managed badly (when compared to the other three assets, namely money, people and infrastructure) with considerable risk to the organization. Executives are accountable for the success of their organizations and those who don't manage this critical resource and business enabler effectively, can be regarded as negligent. The fourth asset an organization has is their information assets (their data, information and knowledge). Information assets carry enormous risk and value. Most boards and executives don't know how to manage IAs effectively and nobody is held accountable. Given this, organizations should manage their information assets the way they manage their Financial Assets. The benefits of managing IAs well are compelling. These benefits include increased efficiency, productivity, employee satisfaction, improved decision-making, mitigating business risk and improving product, protecting corporate reputation and service delivery. Drawing on ground-breaking research, this book explains to executives the fundamental barriers to effective information asset management and how to overcome them. It aims to inform executive managers/leaders about information asset management and governance in their organization, ie. What it means to manage data, information and knowledge. This book is unique in the sense that it takes a fresh look at this topic, is based on experience and includes interviews from over 70+ industry leaders. In short, this book is written by executives, exclusively for executives, and explains where to start.

This book takes the reader through the process to plan, deliver, and follow-up a weeklong Lean Quality Improvement event, usually termed a 'Rapid Improvement Event' or 'Rapid Process Improvement Workshop (RPIW).' Drawing on the experience of conducting over 100 of these workshops, the book gives readers the information to plan and run their own event. It describes how RPIWs fit in to wider improvement processes and how the reader can maximize these processes in their own organizationThese weeklong improvement events are popular in health and social care, but there are no textbooks available to support them. There are several books that describe the use of shorter Kaizen events in health care, but none that describe the process of delivering weeklong events. The events have a rhythm specific to the one-week format, and the book seeks to help people to make use of best practice and to avoid common problems.Based on the experiences of the authors, this book includes an introduction to Lean concepts linked to the relevant part of the process description; examples and templates of forms that can be used in workshops; and photographs of actual events.

The benefits include: cost reduction; increased productivity; improved safety; higher morale; and the ability to meet the changing expectations of your customers

The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. The Root Cause Analysis Handbook presents a walkthrough example that illustrates the method and shows how to implement it.Because poor initial problem definition can (and often does) undermine the problem-solving process, Ammerman places special emphasis on this area to build a solid foundation for effective analysis. He also provides guidance on preparing the final report.The need for clear documentation on dealing with problems makes this book especially valuable for quality managers, engineers, safety managers, and teams implementing the ISO or QS standards. Written in a simple, user-friendly style, you will grasp the core concepts quickly and begin applying them to your work.