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What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills.Key features:- Wide range of case studies from an array of service areas and user groups - Reflective tasks and questions to stimulate critical thinking and discussion - Skills audits to test where your strengths are and areas for development This book is designed to guide readers in developing their own communication style that best suits them to become an effective social worker, whilst meeting the needs of their service user group and individual service user.

Framed within basic marketing principles, Marketing for Tourism, Hospitality & Events highlights the global shift in tourism demographics today, placing a particular emphasis on the role of digital technology and its impact on travel products and services. Covering developments across a broad range of topics such as contemporary tourism marketing, understanding today's consumer, and the importance of public relations and personal selling, key industry changes are captured throughout the text. 'Lessons from a Marketing Guru' feature personal insights from real world practitioners, and 'Digital Spotlights' highlight the ways in which social media and the Internet have transformed tourism, hospitality and events the world over. These features are further enhanced by 'Marketing in Action' case-studies in each chapter that highlight the international realities of tourism, hospitality and events marketing in practice. These include: Spiritual Tourism in Tamil Nadu, India Social media listening at Marriott's headquarters in Hong Kong The Deer Hunt Festival in Winneba, Ghana Music-themed hotels in Prague, Amsterdam, Berlin and Mexico The promotion of Hawaii through film and television Dark Tourism in VietnamThe book is complemented by a companion website featuring a range of tools and resources for lecturers and students, including PowerPoint slides, an instructor manual, a test bank of multiple choice questions and author-curated video links to make the examples in each chapter come to life. Ideal for undergraduate and postgraduate students looking for an introductory text to marketing for tourism, hospitality and events.

Written in an accessible and engaging manner, it is directed towards psychology students who come into this course with little preparation or background in the biological, neurological, or methodological principles that make up the core of the course.The book is rich in examples and applications to everyday life with an emphasis on areas of interest to students, namely, music, clinical applications, neuropsychology, and interesting animal perception systems. Instructors will appreciate the coverage of cognitive neuroscience issues, which will occur without an expectation that either the instructor or the students have much of a background in neuroanatomy, neuroimaging, or cellular neuroscience.

A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) by Joseph F. Hair, Jr., G. Tomas M. Hult, Christian Ringle, and Marko Sarstedt is a practical guide that provides concise instructions on how to use partial least squares structural equation modeling (PLS-SEM), an evolving statistical technique, to conduct research and obtain solutions. Featuring the latest research, new examples using the SmartPLS software, and expanded discussions throughout, the Second Edition is designed to be easily understood by those with limited statistical and mathematical training who want to pursue research opportunities in new ways.

The #1 cyberbullying prevention book just got better!Cyberbullying occurs when three main components intersect: teens, technology, and trouble. Now in its second edition, this essential guide is completely updated with new research findings and evolving best practices for prevention and response, including: Summaries of recent legal rulings related to teens and technology A plan for educators, parents, students, and law enforcement to work individually and collaboratively to prevent and respond to cyberbullying Useful ';breakout boxes' highlighting strategies you can implement

In the Fifth Edition of A Practical Guide for Policy Analysis: The Eightfold Path to More Effective Problem Solving, Eugene Bardach and new co-author Eric Patashnik draw on more than 40 years of experience teaching students to be effective, accurate, and persuasive policy analysts. This bestselling handbook presents dozens of concrete tips, interesting case studies, and step-by-step strategies that are easily applicable for the budding analyst as well as the seasoned professional.In this new edition, Bardach and Patashnik update many examples to reflect the shifting landscape of policy issues. A new section with advice on how to undertake policy design in addition to making policy choices makes the book even more engaging. Readers will also appreciate a sample document of real world policy analysis, suggestions for developing creative, "e;out-of-the-box"e; solutions, and tips for working with clients.

Answers to environmental issues are not black and white. Debates around policy are often among those with fundamentally different values, and the way that problems and solutions are defined plays a central role in shaping how those values are translated into policy. The Environmental Case captures the real-world complexity of creating environmental policy, and this much-anticipated Fourth Edition contains fifteen carefully constructed cases. Through her analysis, Editor Judith Layzer systematically explores the background, players, contributing factors, and outcomes of each case, and gives readers insight into some of the most interesting and controversial issues in U.S. environmental policymaking.

Focused on increasing the credibility of research and evaluation, the Fourth Edition of Donna M. Mertens’s comprehensive Research and Evaluation in Education and Psychology: Integrating Diversity with Quantitative, Qualitative, and Mixed Methods incorporates the viewpoints of various research paradigms into its descriptions of these methods. Providing specific advice on conducting research in culturally complex communities, the new edition has been updated to align with the American Psychological Association and the National Council of Accreditation of Teacher Education accreditation requirements. Approximately sixty percent of the content in the Fourth Edition is new, updated with numerous contemporary examples, making this book one of the most comprehensive, accessible, and practical methods books available.

This ground-breaking new volume explores when, why, and how race and ethnicity matter in U.S. politics. Using the metaphor of a road, with twists, turns, and dead ends, Uneven Roads begins with an introduction to broad political racialization and the roots of modern interpretations of race and ethnicity. Historical chapters on each of the five groups identified in the U.S. Census—Native American, African American, Latino, Asian American, and White—offer an engaging narrative on race, prejudice, equal rights and opportunity up to the 1960s. Policy and social issue chapters carry the story up to the present day, providing a wide lens on topics including voting rights, political representation, education and criminal justice policies, and the immigrant experience. A final chapter on intersectionality examines how groups go beyond the boundaries of race and ethnicity to come together on matters of class, gender, and sexuality. No other book on the market maps U.S. race and ethnic politics with the same breadth and scope as Uneven Roads. The book’s structure and narrative are designed to encourage comparison and reflection. Students are provided with the history and context of U.S. race and ethnic politics and build the skills to apply their own conclusions. Centred in political science, but with interdisciplinary appeal, this text provides both a sobering and hopeful assessment of American racial progress.

"e;This book provides vital insights into the elements of strategy and their application to media firms. Solidly grounded in theory but not pedantic, it is essential reading for those who make or wish to comprehend choices of media companies."e; - Robert Picard, University of Jnkping "e;Insightful, contextually analytical, yet easy to comprehend, Strategic Management in the Media successfully applies the adaptive and interpretative areas of strategic theory in the media sectors. It provides a unique perspective in which common themes linking media strategy and industry environment are thoughtfully discussed."e; - Sylvia M. Chan-Olmsted, University of Florida "e;...an invaluable asset for students of media management. The use of pertinent examples and case studies throughout brings the analysis to life and contributes to a highly readable introduction."e; - Gillian Doyle, University of GlasgowThis book is a comprehensive, accessible and expert introduction to strategy within a media management context. It is divided into two parts - part one providess an introduction to and overview of the media industry from a strategic management perspective, looking in detail at the sectors that together comprise the industry - newspaper, book and magazine publishing, music, radio and television - and the strategic forces at work in each. This provides the foundation for part two, which analyses a number of strategic topics central to the media sector, such as technological change, organisational structure, leadership, and creativity and innovation. The chapters follow the same structure: the relevant theory is outlined, its application to the media industry is discussed, and case studies from the media industry are used to illustrate the theory and illuminate its relevance for the media field. The cases and examples used come from all sectors of the industry and a range of geographic regions and include News Corporation, Endemol, BBC, Bertelsmann, CNN, MTV, Disney and Pixar.

Are you struggling to get your head around John Dewey's educational pragmatism? What exactly is Jean Piaget saying about cognitive development? Maybe you're running out of time and patience making sense of Carol Dweck's mindsets? Have you reached breaking point reading Daniel T. Willingham on educational neuroscience? Written for busy teachers, trainers, managers and students, this dip-in dip-out guide makes theories of learning accessible and practical. It explores over 100 classic and contemporary learning theorists in an easy-to-use, bite-sized format with clear relevant illustrations on how each theory will benefit your teaching and learning.Each model or theory is explained in less than 350 words, many with accompanying diagrams, and the ';how to use it' sections, in less than 500 words. Every entry includes: Do it steps in order to apply the theory or model Reflection points & challenges to develop your understanding of how to apply it Analogies & metaphors from which understanding and meaning can be drawn Tips for the classroom Further reading if you want to explore a theory in greater depth. More titles by Bob Bates: Educational Leadership Simplified A Quick Guide to Special Needs and Disabilities

Undertaking a research project can be a daunting task for early years students. This step-by-step guide clearly shows you how to organize and structure your project, write a literature review, interpret findings, and successfully present your research.Bringing the whole process to life through practical examples and real case studies, the book is packed with summaries, key points, checklists, and discussion topics, encouraging you to engage with and reflect on your own work.The Third Edition is fully updated to include: New chapters on writing your literature review and structuring your final project Increased coverage of e-research data collection methods New real-life student examples and case studies from the UK and internationally Additional online 'top tips' videos from the author. This is an essential companion for students on undergraduate and postgraduate early childhood courses, teacher education, nursing, and social sciences. It is also useful for early years practitioners required to carry out small-scale research.Dr. Guy Roberts-Holmes is Senior Lecturer in Early Childhood Education at the Institute of Education, University of London.?Guy Roberts-Holmes will be discussing key ideas from Doing Your Early Years Research Project: A Step by Step Guide in the SAGE Early Years Masterclass, a free professional development experience hosted by Kathy Brodie. To sign up, or for more information, click here.