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  5. Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

av Kerry Patterson
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition av Kerry Patterson
Om Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

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  • Språk:
  • Engelska
  • ISBN:
  • 9780071830607
  • Format:
  • Inbunden
  • Sidor:
  • 304
  • Utgiven:
  • 16 Juni 2013
  • Utgåva:
  • 2
  • Mått:
  • 236x163x24 mm.
  • Vikt:
  • 566 g.
  I lager
Leveranstid: 4-7 vardagar
Förväntad leverans: 28 Maj 2024

Om Kerry Patterson

Se alla böcker av Kerry Patterson

Beskrivning av Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

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