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Empowerment: HR Strategies for Service Excellence

Om Empowerment: HR Strategies for Service Excellence

Presents managers and students the importance of empowerment as part of human resource strategy. This book provides a perspective of this established management technique, identifying factors that will lead to a win: win situation for all concerned. It uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants.

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  • Språk:
  • Engelska
  • ISBN:
  • 9780750652445
  • Format:
  • Häftad
  • Sidor:
  • 320
  • Utgiven:
  • 19. juni 2001
  • Mått:
  • 157x234x18 mm.
  • Vikt:
  • 482 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 17. december 2024

Beskrivning av Empowerment: HR Strategies for Service Excellence

Presents managers and students the importance of empowerment as part of human resource strategy. This book provides a perspective of this established management technique, identifying factors that will lead to a win: win situation for all concerned. It uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants.

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