Böcker av Conrad Lashley

This is the first book to explore workforce slavery and liberation together within commercial hotel, restaurant and bar activities, the hospitality industry being particularly vulnerable to potential illegal action and reputational damage via involuntary involvement in human trafficking and sexual exploitation.

Details the indispensable skills and techniques needed to manage units within licensed retail organisations. This book forms the basis of a complete course for a unit manager's development; and provides an overview of the range of skills needed for effective unit management.

Vacation ownership is becoming a mainstream travel product. Continued growth based on number of units sold and an increasing number of international brands has placed this segment in a very strong position. This book presents an understanding of the financing, marketing, sales, management, and human resource issues surrounding the subject.

Provides students and managers with a guide to managing units in hospitality retail organizations. This work shows managers and students how competitive advantage can be gained by adopting management techniques which are both 'tight and loose', and demonstrates how you can manage businesses with well-defined objectives.

Presents managers and students the importance of empowerment as part of human resource strategy. This book provides a perspective of this established management technique, identifying factors that will lead to a win: win situation for all concerned. It uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants.

The book provide a concise resource for all emerging hospitality managers, and for academics preparing students for careers within the hospitality industry.The authors offer a practical guide to the skills and knowledge needed by those who will be managing bars, restaurants and hotels in the fast moving hospitality retailing contexts.

Explores the practice of hospitality across disciplines, and adopts an international perspective where appropriate. This title focuses on the study of hospitality across the range of human, social and economic settings, and provides a reference point for the development of hospitality as an academic discipline.