Böcker av Tymoteusz Doligalski

This book provides a multi-faceted approach to platforms and their profound impact on markets and ecosystems. Economic, managerial, social and political aspects are analysed, and the differentiation of platforms and their disruptive potential is reviewed.

Customer value management is a managerial approach in which customers are perceived as the company's asset, the value of which may be measured and increased through the organization of processes around customer relationships.