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Mentoring is used in a wide range of situations in education: to assist learning; to help weaker students or those with specific learning needs or difficulties; to develop community or business links; to aid the inclusion of pupils otherwise at risk of exclusion; to develop ethnic links; and to enable students to benefit from the support of their peers, to name but a few.;The development and proliferation of mentoring and mentoring schemes in education over the last few years has been dramatic, and presents teachers, school managers and leaders, as well as mentors, with a challenge. This book presents mentors, plus anyone working with young people, with a guide to approaches to mentoring today. It looks at mentoring as a concept, how it is done well and how it can be made more effective.

This practical and accessible handbook has been written by an experienced primary leader, and will offer anyone seeking guidance on creating or maintaining a more effective primary school with a valuable and friendly resource.

Launching the new Kogan Page Primary Essentials series, this indispensable handbook for all practising and aspiring primary headteachers will help primary school leaders rise to the many challenges that face them in the task of effectively managing a busy primary school. Some of the key areas examined are: * staff development* recruiting and managing staff* the school as an organisation* leadership* managing a successful inspection.As well as acting as a guide to best practice for those tasked with the role of headship, this comprehensive and straightforward handbook will also assist governors, deputies, senior teachers, those studying for NPQH, to understand how an effective head can create and sustain an effective school.

The fourth volume in this series deals with one of the ubiquitous higher and further education subjects. With a practice-based approach, the text avoids being overly academic and instead uses a case study format to detail a wide range of approaches to assessment.

In the 21st century technology has become an essential part of teaching and learning. This manual provides practical advice on teaching in a wide range of technologies, including the internet and multimedia packages. Using case studies to illustrate the key concepts, this book aims to promote student learning and understanding, and show educators how to use technology to motivate learners and encourage productive interaction.

First Published in 2001. Routledge is an imprint of Taylor & Francis, an informa company.

While peer learning is often used informally by students - and for many can form an essential part of their HE experience - this book discusses methods of developing more effective learning through the systematic implementation of peer learning approaches.

Containing numerous case studies from a wide range of international organizations, Mentoring in Action presents a variety of mentoring schemes, pointing out both successes and failures.

A practical and instantly applicable guide to training in groups, regardless of size. Includes course design and development, handy tips, checklists and quick reference guides.

The Servant Leader advises the reader how to be an effective and ethical leader.

A practical introduction to the essential skills required by facilitators. Facilitation Made Easy is packed with detailed examples, checklists and proven tips on how to improve meetings and workshops.

Revised and updated to cover developments and thinking in transport economics, Applied Transport Economics examines the application of economics techniques first, to commercial transport operations, second, to public policy issues and third, to the role of transport in its wider economic context.

Learning Through Storytelling in Higher Education explores ways of using storytelling as a teaching and learning tool. When storytelling is formalized in meaningful ways, it can capture everyday examples of practice and turn them into an opportunity to learn - encouraging both reflection, a deeper understanding of a topic and stimulating critical thinking skills. The technique can accommodate diverse cultural, emotional and experiential incidents, and may be used in many different contexts eg formal/informal; one-on-one/group setting.The authors outline the different models of storytelling and explain how to make use of this technique and encourage a ''storytelling culture'' within the workplace or in tutorial sessions.Academic yet accessible, this book provides a new perspective on learning techniques and will be a great asset to any educator looking to improve reflective practice.

This practical guide examines how to research customer satisfaction and loyalty from both a client and supplier perspective, and how to get the best results from such research.

First Published in 1999. Routledge is an imprint of Taylor & Francis, an informa company.

comprehensive guide to making a success of facilitation

Problem-based learning is a way of constructing and teaching courses using problems as the stimulus and focus for student activity. This edition looks at the topic in the light of changes since the first edition (1991). There are new chapters on the impact of PBL, and inquiry and action learning.

Written to meet the demand for additional support of staff development programmes, this practical handbook introduces the key issues surrounding this area, covers various topics in detail, and provides inspiration for those in the field.

This volume looks at the issues involved in integrating new technologies within the education process. It includes activities, case studies and notes for use by all teaching in higher education.

First Published in 2001. Routledge is an imprint of Taylor & Francis, an informa company.

This toolkit of facilitation techniques should provide readers with all they need to develop and hone their facilitation skills. Complete with case studies of the techniques in action Practical Facilitation covers traditional techniques and many new approaches such as the use of music, drama and storytelling.

This introduction to facilitation should provide educators and trainers with all they need to understand and develop facilitation skills. With a critical synthesis of established and current theory Understanding Facilitation marries rigorous academic research with real world examples.

Problem-based learning (PBL) is becoming widely used in higher education. Popular in the medical sciences, PBL is now finding applications beyond - in engineering, sciences and architecture - and is widely applicable in many fields. It is a powerful teaching technique that appeals to students and educators alike. This book will be of great value to those who want to improve their use of PBL and for those who want to learn more and implement it. It provides compelling accounts of experiences with PBL from eight countries including the UK, US, Canada, Australia and New Zealand, and gives readers the opportunity to understand PBL and to develop strategies for their own curriculum, in any subject and at many levels.

Provides comprehensive coverage of the classic areas that market researchers and marketers need to focus on.

Every year the UK A-Level results bring with them the inevitable tide of questions about the quality and standard of the exams: Are they getting easier? Is studying for three or four subjects in great detail right in the modern world? Can standards, and pass rates, be sustained? One option already available to schools and students is the baccalaureate system. With reform of the 'gold-standard' A-level likely, and with qualification reform in Wales and Scotland already a reality, this unique book will be essential reading for anyone who needs to know about the post-16 qualifications debate. Covering national and international approaches, the IBO, curriculum reform, and political and educational imperatives the book including expert contributions by the leading figures in the bac debate from the HE, state and independent-schools sectors, as well as from political and research fields.

First Published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.

This volume sets out to provide experience-based tools for those needing to assess and improve teaching and learning quality. It presents a detailed framework explaining what action learning and research is with information on how to carry out an action learning project.