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Improving the Quality of Library Services for Students with Disabilities

av Peter Hernon

del av Non-Series-serien

Improving the Quality of Library Services for Students with Disabilities av Peter Hernon
Om Improving the Quality of Library Services for Students with Disabilities

Discusses the circumstances affecting services for the disabled, and provides two versions of a data collection instrument, loosely based on SERVQUAL, that individual institutions can modify to reflect their particular needs. This book aims to assist libraries and other service components of academic institutions to adopt a proactive position.

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  • Språk:
  • Engelska
  • ISBN:
  • 9781591583004
  • Format:
  • Häftad
  • Sidor:
  • 248
  • Utgiven:
  • 1. december 2005
  • Mått:
  • 235x161x19 mm.
  • Vikt:
  • 390 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 18. december 2024
Förlängd ångerrätt till 31. januari 2025

Om Peter Hernon

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Beskrivning av Improving the Quality of Library Services for Students with Disabilities

Discusses the circumstances affecting services for the disabled, and provides two versions of a data collection instrument, loosely based on SERVQUAL, that individual institutions can modify to reflect their particular needs. This book aims to assist libraries and other service components of academic institutions to adopt a proactive position.

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