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It's All About Service

- How to Lead Your People to Care for Your Customers

av Ray Pelletier
It's All About Service av Ray Pelletier
Om It's All About Service

Practical strategies for better customer service based on the principles of servant--leadership Individuals in the workforce and the clients they serve are the fundamental building blocks of every company in America. Executives talk about customer service; but their employees are the ones who make it happen (or not).

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  • Språk:
  • Engelska
  • ISBN:
  • 9780471716754
  • Format:
  • Inbunden
  • Sidor:
  • 256
  • Utgiven:
  • 10 Juni 2005
  • Mått:
  • 161x237x24 mm.
  • Vikt:
  • 448 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 11 Juni 2024

Om Ray Pelletier

Se alla böcker av Ray Pelletier

Beskrivning av It's All About Service

Practical strategies for better customer service based on the principles of servant--leadership Individuals in the workforce and the clients they serve are the fundamental building blocks of every company in America. Executives talk about customer service; but their employees are the ones who make it happen (or not).

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