KPIs are an essential tool for businesses of all sizes, whether you're just starting out or looking to take your organization to the next level. By setting specific goals and tracking progress using KPIs, you can make informed decisions and prioritize resources for the areas most important to your business's success.
In this eBook, we'll cover the basics of KPIs, including their definition, types, and why they're important. We will also discuss how to choose the right KPIs for your business and common KPIs used in financial, customer, operational and employee performance.
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