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Om Managing Customer Service

Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. This series consists of books whose learning content is closely aligned to the Level 3 S/NVQ in Management.

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  • Språk:
  • Engelska
  • ISBN:
  • 9780080464190
  • Format:
  • Häftad
  • Sidor:
  • 106
  • Utgiven:
  • 27. april 2007
  • Utgåva:
  • 5
  • Mått:
  • 211x294x7 mm.
  • Vikt:
  • 430 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 24. december 2024
Förlängd ångerrätt till 31. januari 2025

Beskrivning av Managing Customer Service

Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. This series consists of books whose learning content is closely aligned to the Level 3 S/NVQ in Management.

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