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Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results

Om Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results

Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy.

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  • Språk:
  • Engelska
  • ISBN:
  • 9780814420324
  • Format:
  • Häftad
  • Sidor:
  • 304
  • Utgiven:
  • 12. september 2012
  • Mått:
  • 149x224x19 mm.
  • Vikt:
  • 504 g.
Leveranstid: 2-4 veckor
Förväntad leverans: 9. december 2024

Beskrivning av Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results

Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy.

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