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  5. Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

av Joseph Michelli
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System av Joseph Michelli Du sparar 17% jf.m. förlagspris Spara 17%
Om Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results

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  • Språk:
  • Engelska
  • ISBN:
  • 9780071773546
  • Format:
  • Inbunden
  • Sidor:
  • 320
  • Utgiven:
  • 16. juni 2011
  • Mått:
  • 164x235x29 mm.
  • Vikt:
  • 552 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 18. december 2024

Om Joseph Michelli

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Beskrivning av Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results

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