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Quality Issues in Heritage Visitor Attractions

av Ian Yeoman
Quality Issues in Heritage Visitor Attractions av Ian Yeoman
Om Quality Issues in Heritage Visitor Attractions

Covers a diverse range of quality issues and theories in the context of heritage attractions. This text presents a different 'flavour' of quality by looking at aspects such as critical success factors for heritage organizations, methods of quality improvement, developing the concept and offering, and quality tools for managers.

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  • Språk:
  • Engelska
  • ISBN:
  • 9780750646758
  • Format:
  • Inbunden
  • Sidor:
  • 294
  • Utgiven:
  • 4 December 2000
  • Mått:
  • 245x169x26 mm.
  • Vikt:
  • 628 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 23 Juli 2024

Om Ian Yeoman

Se alla böcker av Ian Yeoman

Beskrivning av Quality Issues in Heritage Visitor Attractions

Covers a diverse range of quality issues and theories in the context of heritage attractions. This text presents a different 'flavour' of quality by looking at aspects such as critical success factors for heritage organizations, methods of quality improvement, developing the concept and offering, and quality tools for managers.

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