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Reinventing the Wheel: The Science of Creating Lifetime Customers

Om Reinventing the Wheel: The Science of Creating Lifetime Customers

When Zane bought his bicycle shop at age 16, his business struggled until he discovered the secret that catapulted his store into one of the largest in the country. His secret? Provide unbelievable, over the top, excessively generous customer service.

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  • Språk:
  • Engelska
  • ISBN:
  • 9781935618157
  • Format:
  • Inbunden
  • Sidor:
  • 240
  • Utgiven:
  • 1. mars 2011
  • Mått:
  • 150x21x216 mm.
  • Vikt:
  • 372 g.
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Leveranstid: Okänt - saknas för närvarande

Beskrivning av Reinventing the Wheel: The Science of Creating Lifetime Customers

When Zane bought his bicycle shop at age 16, his business struggled until he discovered the secret that catapulted his store into one of the largest in the country. His secret? Provide unbelievable, over the top, excessively generous customer service.

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