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Serving Online Customers

- Lessons for Libraries from the Business World

Om Serving Online Customers

To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.

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  • Språk:
  • Engelska
  • ISBN:
  • 9780810893177
  • Format:
  • Inbunden
  • Sidor:
  • 232
  • Utgiven:
  • 23. juli 2014
  • Mått:
  • 156x239x21 mm.
  • Vikt:
  • 502 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 16. september 2025

Beskrivning av Serving Online Customers

To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.

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