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Shopper Behavior at the Point of Purchase

- Drivers of In-Store Decision-Making and Determinants of Post-Decision Satisfaction in a High-Involvement Product Choice

Om Shopper Behavior at the Point of Purchase

The book explores two central aspects of shopper behavior at the POP based on an eye-tracking field-experiment: decision-making and how it is affected by in- and out-of-store factors, and post-decision choice satisfaction. Results show that retailers have less influence on in-store decision-making than manufacturers, despite controlling the POP.

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  • Språk:
  • Engelska
  • ISBN:
  • 9783631674949
  • Format:
  • Inbunden
  • Sidor:
  • 120
  • Utgiven:
  • 20. april 2016
  • Utgåva:
  • Mått:
  • 148x210x0 mm.
  • Vikt:
  • 280 g.
  Fri leverans
Leveranstid: 2-4 veckor
Förväntad leverans: 6. december 2024

Beskrivning av Shopper Behavior at the Point of Purchase

The book explores two central aspects of shopper behavior at the POP based on an eye-tracking field-experiment: decision-making and how it is affected by in- and out-of-store factors, and post-decision choice satisfaction. Results show that retailers have less influence on in-store decision-making than manufacturers, despite controlling the POP.

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